HiI'm trying to access my the shares on my ReadyNAS 104 from my media player (Popcorn Hour). Both are connected via a Netgear WNDR3700 and the network setup is fine. I can also access the files in the shares with SMB without any problems. I've actually tried this with three different media players so I'm pretty sure that the problem does not lie on that side!Strangely, I can navigate to the NFS Server (the NAS box) and see the shares. I can even click on one of the shares and see the video files in there but they fail to play. The files themselves are fine - they play ok over SMB.I've tried a few things such as creating a new share with NFS only and opening the security as much as I can. I'm not applying any security from the media player side - I don;t know if I need to?In case it makes any difference, I am using JBOD and not RAID so I am creating shares on each of the disks.Any advice appreciated -thanks!!

Try using admin credentials for the NAS in the PCH.

When the media player plays a file using nfs, do you need to set the path to the relevant folder somewhere in the settings?I need to do this with my Dune. The new readynas units on os6 require you to put the volume name in the path, whereas with OS 4 this was not required.

vandermerwe wrote:When the media player plays a file using nfs, do you need to set the path to the relevant folder somewhere in the settings?I need to do this with my Dune. The new readynas units on os6 require you to put the volume name in the path, whereas with OS 4 this was not required.I figured that because he could see the files he must have gotten past this. But of course you are correct, and in my opinion it is a nuisance to have to include the volume name.

StephenB wrote:Try using admin credentials for the NAS in the PCH.Thanks for the reply Stephen. Yes - I tried using the admin credentials that I use to connect to the web portal. I'm not sure if this is right or not or if I'm supposed to use root or something. Is there a default password for the root account?I even setup a dedicated account called 'pch' and gave it explicit access to a share. Unfortunately this didn't work either.Is there a way to leave the NFS share completely wide open and have no security? It's nothing at all that I am concerned about.

When you play the files, you are trying to play them after browsing to them or are you using a media library app on the PCH to play the files?What have you put as the "share folder" when you setup the nas share on the PCH?

Cannot access files in shares over NFS

34 Replies

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Deano1
Aspirant
Oct 27, 2014

mdgm wrote:

In the last screenshot above (the one of the File Access tab), on the left hand side there is a reset button.

Would there be anything in the logs about the ReadyNAS preventing access? I can access the logs but unfortunately cannot interpret them. I've shared them here in case anyone is interested -

https://www.dropbox.com/l/chYHY0y4PiW35yaZGQk1On

Or I could forward them to your mailbox if you think that is the right way to go?

Thanks
StephenB
Guru - Experienced User
Oct 27, 2014
I don't think you need anything set on hosts. So I am thinking you remove 10.0.0.13 and try one more time.
Deano1
Aspirant
Oct 28, 2014
StephenB wrote:
I don't think you need anything set on hosts. So I am thinking you remove 10.0.0.13 and try one more time.

OK I'll try that but this is basically setting it back to what it was so I doubt that it would work. Thanks though.
StephenB
Guru - Experienced User
Oct 28, 2014
Deano wrote:
OK I'll try that but this is basically setting it back to what it was so I doubt that it would work. Thanks though.
Are you saying that you tried it with nothing set in hosts at all? If so, I didn't see that in your earlier posts.

mdgm wrote:
In the last screenshot above (the one of the File Access tab), on the left hand side there is a reset button.

StephenB wrote:
I don't think you need anything set on hosts. So I am thinking you remove 10.0.0.13 and try one more time.

Deano wrote:
OK I'll try that but this is basically setting it back to what it was so I doubt that it would work. Thanks though.

Deano1

Aspirant

Oct 29, 2014

StephenB wrote:
Deano wrote:
OK I'll try that but this is basically setting it back to what it was so I doubt that it would work. Thanks though.
Are you saying that you tried it with nothing set in hosts at all? If so, I didn't see that in your earlier posts.

Ah, sorry Stephen - I obviously misunderstood your last post. Yes, I'll try removing the explicit access to 10.0.0.9 and also leave the AnyHost blank as well.

Deano1
Aspirant
Nov 09, 2014
Just an update on this guys - after lots of testing and going round in circles I finally found the route cause. In short, I was sure that the issue was with the ReadyNAS because I could not play the files in the NFS shares on two different Popcorn Hours. I ended up bringing the ReadyNAS into work to let a Linux expert look at it and lo and behold, it worked fine.

So, what else could it be? Both of the Popcorn Hours and the ReadyNAS were connected through a Netgear WNDR3700 router\switch, so I just got myself a basic ZyXEL 10/100 switch, set everything to static IP and connected everything to it. It all worked fine!!

Now the hunt begins - what the hell can be causing this on the router!!
mdgm-ntgr
NETGEAR Employee Retired
Nov 09, 2014
Is the firmware on your router up to date?
Deano1
Aspirant
Nov 10, 2014
mdgm wrote:
Is the firmware on your router up to date?

Yep, bang up to date - don;t worry, I'll need to chase this one up on the Netgear router forum 8)

Thanks for your suggestions though guys - much appreciated
StephenB
Guru - Experienced User
Nov 10, 2014
The router theory is a bit odd, in that the router has no idea if you are using NFS or SMB. The ethernet LAN side of the router is a simple ethernet switch.

Perhaps connect the ZyXel to the router, and try DHCP for the IP addresses, and see what happens.

Do you have jumbo frames enabled?
Deano1
Aspirant
Nov 14, 2014
Yes, it is very odd indeed but I can confirm that with the PCH and ReadyNAS connected through the ZyXEL switch, the media files play fine but when they are connected through the Netgear router, they do not. DHCP or static IP doesn't seem to have an impact either.

I'm not sure about jumbo frames to be honest - I searched through the manuals for both the NAS and the router but could find no mention. Which device is this for?

I did post this issue on the Netgear router forum and mdgm did ask the question about NFS thread count on the ReadyNAS. I did find that it is set to the default (8) in case this may have any impact?

Thanks

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Cannot access files in shares over NFS

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