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PerBKWine's avatar
Apr 23, 2014

Cannot access USB disk; nwk password required

I have had a possible disk failure on a hard disk attached to the Netgear Readynas server. After having swapped the possibly failing HD with a new one I can no longer access the USB drive.

If I try and access it (using Windows Explorer) I get a "login" request from a "Windows Security" panel: "Enter Network Password".

There has never been a network password on this network.

This is the setup:

NAS:
A Netgear ReadyNAS NV+ with 4 x 2TB disk in a RAID1
Two USB disks (2 x 2TB) attached to the NAS, EXT3 formatted

Network:
Local LAN. No passwords. "Work network", using "workgroup".

Computer:
Windows 7.

The computer and the network has never had any passwords defined. The computer has only one user (admin) that does not require login. There are no credentials defined (and have never been) on the Windows machine.

I replace the failing disk and format it, using Frontview.

The result:

I can still access the old attached USB disk but if I try and access the new attached USB disk I get prompted for a "Network Password" that does not exist. So I cannot access the new disk.

(I tried using the NAS user and password but that did not work.)

If instead I put back the old faulty disk (it sometimes gives a write error) then I CAN access that.

What's happening? Why can I not access the new disk?

What do I need to do to be able to access the new USB disk?

14 Replies

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  • INCREDIBLE. That worked!

    First I changed the password & _restarted_ the NAS. That did not help. In fact, when the NAS had restarted there was no longer any password set for that share. (Or did I forget to click 'apply'? No, I think I did click 'apply')

    Then I simply change the password and clicked apply. The password was registered. Then I deleted the password and clicked 'apply'.

    It worked. It still works after having restarted both the Nas and the pc.

    All the other parameters are back to their default setting (e.g. folder owner and group is back to 'root').

    Wonderful.

    Do you think that is a bug in the RAIDiator sw? Or do you have any clue what might be wrong? (Something must be wrong. Can't be like that it's supposed to work.)

    MANY, MANY thanks for you help and your patience!
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Other folks who use share mode also reported that they need to set a password on a new share and then clear it. Mine is set up for user mode, so it didn't immediately occur to me.

    Certainly its a Raidiator bug, but since Netgear has phased out the share security mode it won't be fixed.
    • KFjr's avatar
      KFjr
      Aspirant

      I spent hours looking for the solution.  I had previously had drives working and then updated them.

       

      Many thanks!!!!

       

      Such an easy fix.

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