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Chooke's avatar
Chooke
Aspirant
Jun 09, 2016
Solved

Cannot connect to new router

Hi   I have run the ReadyNAS for years without a glitch.  However, now that I have a new router I can't send or recieve files from the NAS.  It appears on Raidar, and it also appears under networks...
  • StephenB's avatar
    StephenB
    Jun 12, 2016

    Let's try some visuals...

     


    Chooke wrote:

     

     

    Doesn't seem to have a shortcut option when I right click on a share in windows.

      


    I access the NAS \\10.1.1.119 in your case) so I see all the shares. Right-click on any, and you will see "create shortcut."

    Create Folder Shortcut.png


    Chooke wrote:

     

     

    I'd like to do this but I'm not sure what you mean by opening the computer pane?  I can't find it on the start menu or right clicking on the start menu.  I tried doing it in the File Explorer pane but no luck.


    It is in file explorer. Here's another visual.  I right clicked on empty space, not on one of the icons.

    Add Network Location.png


    Chooke wrote:

     

    The DNS setting field was never greyed out (this is under the global settings screen rather than the interface screen which has the DHCP/IPv4 commands).  However, strangely enough, Frontview in the interface screen will now no longer accept a change back to its previous "use values from a DHCP server" state, saying that the "IP address is invalid", so it is stuck at the IPv4 address of 10.1.1.119 and sub net mask 255.255.255.0

     


    If the ipv4 assignment on the network->interfaces tab says "use values from a dhcp server" then you should be ok. Just leave it like that.

     


    Chooke wrote:

     

     

    Stephen, I presume once I get the this sorted on my PC, I'll need to do the same on the family's PC in the main room (it currently also has the same access/visibility issue).  However, the other concern I have is that my music streamer and TV DLNA no longer works with the new router.  I'm not sure whether the issue is that it cannot access the NAS or it has something to do with the new router, unrelated to the NAS.  On the one hand I'm having no other wireless issue with other devices in the home that do not use the NAS for its content but on the other hand, the streamer and TV should still be providing options such as streaming from a PC?

     


    Yes, you'll need to check the other PC, and make similar changes.

     

    On streaming, first check that services are enabled on the NAS - look at Services->Streaming services, but also make sure Bonjour and upnp are checked Services->discovery services.

     

    Then try rebooting the streamer and the TV.

     

    If it still fails, then look for a upnp service setting in the router, and try reversing (disabling it if it is enabled, enabling it if it is disabled). 

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