Forum Discussion

Aspirant

Jul 19, 2016

Solved

Can't access ReadyNAS 102 after I uninstalled an app

Hi, I uninstalled cacti and can no longer acces the readyNAS GUI. I have already reisntalled the OS but GUI is still not accesible. Unfortunatley I have ssh disabled. Please help. pjac

Other Discussions

pjac
Jul 26, 2016
Hi,

Thanks for the suggestions. I ended up buying a new hard drive, removed the existing one is slot 1, replaced it with the new harddrive, updated the firmware from 6.2.2 to the latest one available then swapped the old hardrive in. Inserted the new hardrive in slot 2, formatted it and set everything to RAID 1.

Thanks again.

Hopchen

Prodigy

Jul 20, 2016

Hi pjac,

Do you know what firmware you were running on the NAS? There was a known issue around this in firmware 6.2.2.

BrianL2
NETGEAR Employee Retired
Jul 21, 2016
Hi pjac,

Welcome to the community!

If you still haven't performed factory reset because of files that are stored in your ReadyNAS, you can give our support team a call for assistance in fixing this issue. Take note that they might charge you a per incident support fee to escalate your case to one of our tier 3 engineers.

Kind regards,

BrianL
NETGEAR Community Team