Please help! I've pored through the forums and can't find an answer...I have a ReadyNAS Duo connected directly to an internal rounter (Netgear 3700). I use an iMac (10.8.4) direct ethernet connect to router and MacBook Pro (10.7.5) via Wifi. Both machines see the AFP and CIFS shares, but can't get to the files. I am unable to connect to the other shares at all.RAIDar does not find the shares either. I think I need to upgrade firmware directly, but not sure how to do it or if there is another solution.Appreciate everyone's help!

I don't know - can't access the device (sound of frustration)

If RAIDar sees the device, then it will tell you the firmware and status (even if launching frontview doesn't work).Do you see the NAs in the router attached device list?How long have you had it? Did it ever work?

RAIDar does not see the device. It does show up as a wired device on my router.It has worked without difficulty for about 4 years, until yesterday morning.I've restarted the whole system a number of times. There have been several times when I could "see" the files, but if I tried to open or manipulate them (like copy to another drive), the RAID would freeze again and disconnect. (during these times, RAIDar would see the drives before refreeze).I've also popped out the drives and put them back in.

Incidentally, I always had the NAS drive on "autoupdate" for the firmware if that makes a difference.

Can't Connect to ReadyNAS Duo from any device

15 Replies

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StephenB
Guru - Experienced User
Jun 15, 2013
What firmware are you running?
cutyerheartout
Aspirant
Jun 15, 2013
I don't know - can't access the device (sound of frustration)
StephenB
Guru - Experienced User
Jun 16, 2013
If RAIDar sees the device, then it will tell you the firmware and status (even if launching frontview doesn't work).

Do you see the NAs in the router attached device list?

How long have you had it? Did it ever work?
cutyerheartout
Aspirant
Jun 16, 2013
RAIDar does not see the device.

It does show up as a wired device on my router.

It has worked without difficulty for about 4 years, until yesterday morning.

I've restarted the whole system a number of times. There have been several times when I could "see" the files, but if I tried to open or manipulate them (like copy to another drive), the RAID would freeze again and disconnect. (during these times, RAIDar would see the drives before refreeze).

I've also popped out the drives and put them back in.
cutyerheartout
Aspirant
Jun 16, 2013
Incidentally, I always had the NAS drive on "autoupdate" for the firmware if that makes a difference.
StephenB
Guru - Experienced User
Jun 16, 2013
If you have a spare disk, maybe try powering down the NAS, removing both drives (keeping track of slot) and booting up with only the spare disk. That should do a factory default install, which would let you validate your hardware.
cutyerheartout
Aspirant
Jun 16, 2013
Unfortunately do not have a spare disk. Did a prolonged shutdown and restart. Once again could access drive in finder, but when I go to the files, the drive disconnects. can I startup with a single drive (either bay 1 or bay 2) since I am running mirrored drives?
cutyerheartout
Aspirant
Jun 16, 2013
Tried bootup with just disk 1 (disk 2 removed) and had same problem. Then bootup with just disk 2 (disk 1 removed) and had access to files. Am currently dumping contents to another drive.

Is this failed disk 1, or interface in NAS unit?
vandermerwe
Master
Jun 16, 2013
I think it is a disk problem.
You could confirm this by testing the removed disk using vendor tools while you are waiting.
By dumping I presume you mean you are doing a backup.
cutyerheartout
Aspirant
Jun 16, 2013
yes doing a backup.

So can I move previous disk 2 to disk 1 position and replace disk 2 without causing havoc?