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Jianxin2023's avatar
Jianxin2023
Aspirant
Sep 10, 2023

Can't open admin page after reinstall OS

I forgot admin password, so reinstall OS. But I can't open admin page after reinstalling OS, page shows ERR_CONNECTION_RESET,  shows good in RAIDar. Would you please give me advice to fix this issue?

 

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Jianxin2023 wrote:

    I forgot admin password, so reinstall OS. But I can't open admin page after reinstalling OS, page shows ERR_CONNECTION_RESET,  shows good in RAIDar. Would you please give me advice to fix this issue?

     

     


    One possibility is that the browser has the old NAS password stored.  Try opening an incognito browser window to test this.

     

    If you applied the add-on to add TLS 1.2 support to the web server, then that would likely have been undone when you did the OS reinstall.  You can try Edge in IE mode, or use FireFox (changing the tls security to allow TLS 1.0 in about:config).

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