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Forum Discussion

Dmytro's avatar
Dmytro
Aspirant
Oct 24, 2017

Can't register product (product already registered online)

I'm trying to register the RND2110 in my account in order to use it in the Netgear ReadyCloud. But I get the message "Can't register product (product already registered online)". I still have a recei...
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StephenB's avatar
StephenB
Guru - Experienced User
Oct 25, 2017
evan2 wrote:

Did your RND2110 update to 6.x FW?

 

It can't run 6.x - a v1 runs 4.1.x firmware, a v2 runs 5.3.x firmware.

 

This means that your NAS can't connect to ReadyCloud.

Dmytro's avatar
Dmytro
Aspirant
Nov 06, 2017

Very sorry. Thanks for the info.

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