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Can't upgrade firmware over GUI or USB #27886772
Hi all; I've actually been trying to upgrade the firmware for about 2 years, and have just got round to setting it up again on a new network, now that I've moved house.
So, to clarify:
- current firmware is 6.2.4.
- as per the instructions online, I'm trying to upgrade to 6.5.2 and then to [whatever the newest one is].
- logging in via ReadyCloud gives me a prompt to update the firmware. Clicking on it seems to download a file, try to install it and reboot the NAS. After that, I get exactly the same message when I log back in to ReadyCloud.
- I've tried using the USB Recovery Tool with three different USB flash drives. None of them have worked; both blue lights stay blinking indefinitely until you pull the power cord. It then reboots and nothing has changed.
I'm open to suggestions. I've lost most of a day trying to do this now, and I'm reaching the end of my tether.
Try ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum
You can update direct from ReadyNAS OS 6.2.4 to ReadyNAS OS 6.6.1 which was just released yesterday. Unlike the update to 6.6.0 from 6.2.4 it doesn't require an intermediate update.Edit: Sounds like you've already followed the required upgrade path for 6.6.0 by updating first to 6.5.2 using the above workaround then updating to 6.6.0 normally.
As for USB Boot Recovery not working either you formatted the USB key incorrectly or it's an incompatible one or the process to boot off USB was not followed correctly. You can have to try a number of USB keys before finding one that works.
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Hello nickface,
Try logging in to http:// followed by the LAN IP of the NAS then check if the firmware version really updated under System > Overview. If it does not show it updated to the last version you installed, close it then clear browser cache then log in again. You may also check if you get the same results using another web browser. If same results, try loading the firmware manually by download the firmware from the download site then go to System > Settings > Manual install firmware.
Also, do you have full backup of the data?
Regards,
Hi JennC; thanks for the quick response.
I've done everything you suggested (I've actually done them before, numerous times, but have done them again just now). Still nothing - firmware is still 6.2.4. Any more suggestions?
I don't have a full backup of the data, and I'd like to try everything possible before wiping it. I don't mind risking it (ie when updating firmware), but backing everything up would be an enormous pain.
nick
Hello nickface,
What is the model number of the NAS again?
You might need to contact support for fixing this from the backend. I strongly suggest to back up your data too.
Regards,
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