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Solved
Can't upgrade firmware over GUI or USB #27886772
Hi all; I've actually been trying to upgrade the firmware for about 2 years, and have just got round to setting it up again on a new network, now that I've moved house.
So, to clarify:
- ...
Try ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum
You can update direct from ReadyNAS OS 6.2.4 to ReadyNAS OS 6.6.1 which was just released yesterday. Unlike the update to 6.6.0 from 6.2.4 it doesn't require an intermediate update.Edit: Sounds like you've already followed the required upgrade path for 6.6.0 by updating first to 6.5.2 using the above workaround then updating to 6.6.0 normally.
As for USB Boot Recovery not working either you formatted the USB key incorrectly or it's an incompatible one or the process to boot off USB was not followed correctly. You can have to try a number of USB keys before finding one that works.
Hi JennC; thanks for the quick response.
I've done everything you suggested (I've actually done them before, numerous times, but have done them again just now). Still nothing - firmware is still 6.2.4. Any more suggestions?
I don't have a full backup of the data, and I'd like to try everything possible before wiping it. I don't mind risking it (ie when updating firmware), but backing everything up would be an enormous pain.
nick
Hello nickface,
What is the model number of the NAS again?
You might need to contact support for fixing this from the backend. I strongly suggest to back up your data too.
Regards,
Hi JennC; it's an RN10200. And yes, I probably should backup the data, but I'm using it as a media server, and part of the point of having a RAID drive was that I wouldn't need to have multiple copies of thing clogging everything up.
How do I go about contacting support, then?
n
nickface wrote:
How do I go about contacting support, then?
n
my.netgear.com. They will probably charge, so you might ask about per-incident support.
Hello nickface,
We always recommend to backup important data, anyway, storing important data to just one device is not a good idea. The RAID 1's purpose is if one disk fails you will still get the data, however, remember that these 2 disks are inserted to the NAS and whatever changes made on the settings of the NAS are saved to RAID volume, problems with OS, etc sometimes affect the volume which means the 2 disks as one copies the other.
To contact support, like StephenB mentioned, it is through my.netgear.com.
Regards,
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