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Forum Discussion
nickface
Jan 04, 2017Tutor
Can't upgrade firmware over GUI or USB #27886772
Hi all; I've actually been trying to upgrade the firmware for about 2 years, and have just got round to setting it up again on a new network, now that I've moved house.
So, to clarify:
- ...
- Jan 04, 2017
Try ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum
You can update direct from ReadyNAS OS 6.2.4 to ReadyNAS OS 6.6.1 which was just released yesterday. Unlike the update to 6.6.0 from 6.2.4 it doesn't require an intermediate update.Edit: Sounds like you've already followed the required upgrade path for 6.6.0 by updating first to 6.5.2 using the above workaround then updating to 6.6.0 normally.
As for USB Boot Recovery not working either you formatted the USB key incorrectly or it's an incompatible one or the process to boot off USB was not followed correctly. You can have to try a number of USB keys before finding one that works.
JennC
Jan 04, 2017NETGEAR Employee Retired
Hello nickface,
We always recommend to backup important data, anyway, storing important data to just one device is not a good idea. The RAID 1's purpose is if one disk fails you will still get the data, however, remember that these 2 disks are inserted to the NAS and whatever changes made on the settings of the NAS are saved to RAID volume, problems with OS, etc sometimes affect the volume which means the 2 disks as one copies the other.
To contact support, like StephenB mentioned, it is through my.netgear.com.
Regards,
mdgm-ntgr
Jan 04, 2017NETGEAR Employee Retired
Try ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum
You can update direct from ReadyNAS OS 6.2.4 to ReadyNAS OS 6.6.1 which was just released yesterday. Unlike the update to 6.6.0 from 6.2.4 it doesn't require an intermediate update.
Edit: Sounds like you've already followed the required upgrade path for 6.6.0 by updating first to 6.5.2 using the above workaround then updating to 6.6.0 normally.
As for USB Boot Recovery not working either you formatted the USB key incorrectly or it's an incompatible one or the process to boot off USB was not followed correctly. You can have to try a number of USB keys before finding one that works.
- nickfaceJan 05, 2017Tutor
Thanks for all the advice - just so others who are having the same issue have something to read, I can say the issue is now solved -
- to their credit, Netgear phone support didn't charge me for their advice, so that's good to know.
- updated firmware using the 'workaround' - http://kb.netgear.com/29974/
- At that point, the automatic update worked, and it's now happy at 6.6.0.
- for reference, I tried 5 different USB flash drives, none of which worked. Yes, I followed the instructions: FAT32 formatted, between the two relevant sizes, etc etc. And, also for reference, it's not particularly helpful to say 'only some flash drives will work' and not offer any way to find out which ones will. What are people supposed to do? Keep buying flash drives until one works? Is that really the official solution?
Thanks for your help, all.
nick
- mdgm-ntgrJan 05, 2017NETGEAR Employee Retired
Well I think a lot of people would already have a range of flash keys at home.
There are way too many models out there for us to have been able to keep track of them all.
Using the MBR partitioning scheme with the FAT32 partition the first partition on the key is important too. - nickfaceJan 05, 2017Tutor
The instructions are pretty comprehensive, I agree, and easy enough to follow. But if only some USB drives work, there must be a reason, right? And that reason could be communicated to people, to give them more of a chance of finding one that works, no?
As I said, I have five USB drives at home, of varying size and manufacture date, and none of them worked. Mind you, given that it was a checksum error, they probably wouldn't have worked even if they were the right sort of drive...
- mdgm-ntgrJan 05, 2017NETGEAR Employee Retired
That checksum error issue is completely irrelevant to USB Boot Recovery. That error on e.g. 6.2.5 was caused by something specific to some firmware releases.
USB manufacturers don't promote whether their keys are compatible. The only way to verify if they are is to test them.
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