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Forum Discussion
bedwardsnexlear
Sep 12, 2011Aspirant
Case #16666541, NV+ stuck "Booting..."
Device: ReadyNAS NV+ (Model: RND4000) First off, everything is backed up 100% so I'm not worried about losing data. I'd just like to get this ReadyNAS working again ASAP. On Saturday a new tech ...
TeknoJnky
Sep 12, 2011Hero
Using RAIDAR, does it see the nas and if so what status does it show?
I would avoid doing usb/tftp recovery as those are typically not the solution.
If the drive activity light is flashing, it is doing something and not locked up, so it may well be best to wait until it finishes, the nv+ has a lower power cpu so if it is something that requires more than a minor amount of processesing it can take a good amount of time.
Do you know what raidiator firmware the device is running? I would avoid any attempt to 'upgrade' it until its back to running normally, but once it is you may want to upgrade to the recently released 4.1.8 firmware.
If the activity lights stop flashing and/or it appears completely locked, I would recommend powering it off via the power button (just hold until it says powering off) and then pulling the plug to ensure its completely off, then pull and label and test each disk on a PC with the vendor tools to see if any drives have/are failing.
You can safely remove the disks and put them back with the power off, but do not remove/replace arbitrary disks while powered up, this can cause data loss if you pull a good disk while a bad disk is still there (ie 2 disk failure).
I would avoid doing usb/tftp recovery as those are typically not the solution.
If the drive activity light is flashing, it is doing something and not locked up, so it may well be best to wait until it finishes, the nv+ has a lower power cpu so if it is something that requires more than a minor amount of processesing it can take a good amount of time.
Do you know what raidiator firmware the device is running? I would avoid any attempt to 'upgrade' it until its back to running normally, but once it is you may want to upgrade to the recently released 4.1.8 firmware.
If the activity lights stop flashing and/or it appears completely locked, I would recommend powering it off via the power button (just hold until it says powering off) and then pulling the plug to ensure its completely off, then pull and label and test each disk on a PC with the vendor tools to see if any drives have/are failing.
You can safely remove the disks and put them back with the power off, but do not remove/replace arbitrary disks while powered up, this can cause data loss if you pull a good disk while a bad disk is still there (ie 2 disk failure).
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