NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
protem48
Nov 10, 2015Aspirant
Clear deleted files from N102
I'm relatively new to using a NAS device. I have an N102 set up as Raid 1 with 3 TB of storage. AFter about 12 months use the UI reported only about 400 MB of space left across all volumes and i deci...
- Nov 10, 2015
Have now worked my way through all 10 shares and cleared all snapshots. Resulted in a dramatic increase in free space - an extra 2 TB. These snapshots had been accumulating over the past 2 years. I will have to assume that the deleted files went into the snapshots although i can't really figure out how that would have worked.
I've now been through and turned off snapshot generation from all but one of the shares - they were set to run daily, which is complete overkill for the content. I also have an external 3 TB usb drive connected and that is set to backup overnight 24/7. In effect it is a 2nd mirror to the raid array and i think it gives adequate recovery capabilities for what i want as most of the data is archival and static in content (videos etc)
As i now have plenty of capacity I will go with that solution for now.
Thanks for steering me in the right direction.
StephenB
Nov 10, 2015Guru - Experienced User
Your space has likely gone to the snapshots.
You delete them from the web admin UI. Select the share, then "recover". Then select all the snapshots for that share, and right-click. You'll see a delete control.
Some browsers mignt not let you select multiple snapshots (Chrome on Windows will). If you can only select one, you'll need to delete one at a time.
protem48
Nov 10, 2015Aspirant
THank you. That's very helpful. I've removed just two snapshots for 2012 from one share without any impact on free space. I will continue with the other 9 shares for each year 2012-2014 and see what happens to the total free space.
- StephenBNov 10, 2015Guru - Experienced User
protem48 wrote:
THank you. That's very helpful. I've removed just two snapshots for 2012 from one share without any impact on free space. I will continue with the other 9 shares for each year 2012-2014 and see what happens to the total free space.
When you are done, you might also need to do a balance.
- protem48Nov 10, 2015Aspirant
Have now worked my way through all 10 shares and cleared all snapshots. Resulted in a dramatic increase in free space - an extra 2 TB. These snapshots had been accumulating over the past 2 years. I will have to assume that the deleted files went into the snapshots although i can't really figure out how that would have worked.
I've now been through and turned off snapshot generation from all but one of the shares - they were set to run daily, which is complete overkill for the content. I also have an external 3 TB usb drive connected and that is set to backup overnight 24/7. In effect it is a 2nd mirror to the raid array and i think it gives adequate recovery capabilities for what i want as most of the data is archival and static in content (videos etc)
As i now have plenty of capacity I will go with that solution for now.
Thanks for steering me in the right direction.
- StephenBNov 10, 2015Guru - Experienced User
You might want to read this: https://community.netgear.com/t5/ReadyNAS-in-Business/ReadyNAS-312-Need-Help-Understanding-Snapshots/td-p/936581 (starting with my 2015-07-16 post). It should help you understand snapshots better.
Snapshots don't take any space when they are created. They start taking up space later on, when the files in the main share are updated or deleted. The frequency of the snapshots usually doesn't matter much - what does matter is how much "churn" (file updates or deletions) are happening in the main share.
Simply turning them off is one option of course, but personally I find it useful to keep them on for most of my shares. I do delete the oldest ones about once a month (keeping about 3 months of snapshots for each share that uses them).
- protem48Nov 10, 2015Aspirant
Thanks again. Your July article makes the snapshot operation crystal clear. I echo the other contributor - Netgear should prepare stuff like that in their KB.
Now I can see what happened to the files I deleted. As they included a lot of 2 hour videos (6-10 GB a time) they would have switched the allocation to the snapshot but without growing the overall usage of disk space. Obviously deletion of the snapshot was the only way to recover that space.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!