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StephenB's avatar
StephenB
Guru - Experienced User
Sep 24, 2015
Solved

Crashplan JRE update needed

Crashplan released an update on 21 September 2015 (4.4.0) which fails to install on my pro-6 (running 4.2.28).   The issue is that the new service requires jre 1.7 or jre 1.8, and my system was r...
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newuser11's avatar
newuser11
Tutor
Oct 09, 2015

I tried 4.3.3 after installing java 7 and what i get is:

 

engine_output.log:

Exiting!!! java.lang.NumberFormatException: For input string: ""
[10.09.15 12:22:17.117 INFO main root ] ***** STOPPING *****

 

i tired to reinstall crashplan and i get lots of errors with cpio. I got around this somehow - yet still it is not starting:

 

engine_error.log:

Exception in thread "Thread-1" java.lang.NullPointerException
at com.backup42.service.backup.BackupController.stop(BackupController.java:1114)
at com.code42.backup.BackupManager.tearDown(BackupManager.java:279)
at com.backup42.service.backup.BackupController.tearDown(BackupController.java:596)
at com.backup42.service.CPService.cleanup(CPService.java:1906)
at com.backup42.service.CPService$1.run(CPService.java:355)

 

i have no clue what to do :(

sdouek's avatar
sdouek
Guide
Oct 09, 2015

I see you are trying to install 4.3.3 they have a newer version 4.4.1 (I beleive it is 4.4.1 - 1435726800441 (2015-07-01T05:00:00:441+0000) - Build: 30) try that version.  as far as I can tell this version does not install a seperate JRE as did 4.3.)

I had to unstall 4.3 and reboot and then install 4.4.1 to get mine to work.

 

My /usr/local/crashplan/install.vars has now changed to:

TARGETDIR=/usr/local/crashplan
BINSDIR=/usr/local/bin
MANIFESTDIR=/usr/local/var/crashplan
INITDIR=/etc/init.d
RUNLVLDIR=/etc/rc2.d
INSTALLDATE=20151006
APP_BASENAME=CrashPlan
DIR_BASENAME=crashplan
JRE_X64_DOWNLOAD_URL=http://download.code42.com/installs/proserver/jre/jre-7-linux-x64.tgz
JRE_I586_DOWNLOAD_URL=http://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz

JAVACOMMON=/usr/local/bin/java

My symlink in /usr/local/bin/java now points to /etc/frontview/addons/bin/EJRE/ejre1.7.0_75/bin/java instead of pointing to the JRE that was installed local to Crashplan in 4.3..

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