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Forum Discussion
Crashplan unable to connect
Hello there, I've moved house and ISP provider. Crashplan now fails to connecto to CrashPlan central. I can ping the internet from the NAS, the service seems up and no specific errors logged that...
tony359 wrote:
Could this be somehow related?
Possibly. Have you checked for a full OS partition?
Also, it might be good to check the disk health - perhaps something got bumped during transport.
Disk health is fine. No errors reported by NAS. I can access my shares with no delay and no issues.
If I'm not mistaken the OS partition is not full, see below
Filesystem Size Used Avail Use% Mounted on /dev/md0 4.0G 1.9G 1.9G 51% / tmpfs 16K 0 16K 0% /USB /dev/c/c 3.7T 1.4T 2.3T 37% /c /c/guests 3.7T 1.4T 2.3T 37% /home/ftp/guests
The OS partition is ok. Though you could shift the crashplan cache to the data volume if you want to free up some OS space.
yes, I was supposed to do that a long time ago!
Could you remind me how I do that?
Create a new folder on the data volume for it.
Then you can edit my.service.xml to use the new location. More details are here: https://support.code42.com/CrashPlan/4/Troubleshooting/Reassigning_Cache_Folder_To_A_Different_Directory
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