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Forum Discussion
Data Disappeared form ReadyNAS NVX shared folder.
Dear All, I am in trouble, please reply me ASAP. I have removed the guest access from one of the user shared folder and add particular user but somehow domain permissions were not working then I ...
Your best bet is to SSH into it and check the files and permissions. But I'm going to assume that's not something you are comfortable doing, or you would have already done it.
Go to the "Share Listing" menu and click on any of the protocols for the offending share. From there, you can see the "Advanced Options" tab -- go there. Set the proper owner, group, and rights, select the "Set ownership and permission for existing files and folders in this share to the above settings." checkbox, and click Apply. Hopefully, that will do it. Note that if there are a lot of files, it may take a while.
With regard to your statement "that data is very important for company", there is an old IT addage: "If you only have one copy of it, you must not think it's important." You need a backup strategy.
Thanks for reply, i haved tried to set ownership permission but when i clicked on ownweship box and clicked ok tick mark removed by it self seems that ownership permission option is not working. Please advise.
Awais wrote:
Thanks for reply, i haved tried to set ownership permission but when i clicked on ownweship box and clicked ok tick mark removed by it self seems that ownership permission option is not working. Please advise.
That is by design (it is a control, not a state). After you click apply, it clears. If you wait, there should be a pop up telling you that it is complete. You can also look in the log, it should be in there as well.
Understood, I found all the data but it was not residing in that share which I was talking about I access my NAS over the run command and found my domain name folder and found same name folder inside that. I am sure I just changed permission and didn't delete it I don’t know how it happened.
Now I have new issue including this NAS I have 2 more NAS and all 3 NAS having permission issues when I create new user it is not showing in permission list and when I try to set permissions on existing shares with listed users then permission also don’t work.
Please advise on this. Please note that my other 2 NAS are on remote location and I do have site to site VPN but the NAS which i have in my office has also same permission issue.You could try resetting the permissions on the share using the Advanced Options tab.
If it's not doing anything, and the credentials you told it to implement are for a valid user and group, then I fear it is because the files are gone. Most likely because instead of removing and re-instating rights you inadvertently deleted and re-created the share, which would wipe out all contents. But I believe you should have gotten a warning about the contents being deleted if you did that.
At this point, I believe your only hope on your own is to enable SSH (if not already enabled) and then SSH into the box to see if the files are still there and, if so, verify/change their permissions. The other choice would be per-incident support from Netgear.
Sandshark wrote:
I fear it is because the files are gone.
Yes, it would complete instantly on an empty share.
I'd look with SSH next, and (if the data is worth the recovery costs) engage Netgear support early. If you don't have the skills, trying to fix it on your own will likely do more damage.
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