NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jberger
Jun 30, 2015Aspirant
Dead NVX, Shipped a Pro 4 Chassis
I have a dead NVX with 2 drives, appears that the power supply failed and the box will not even power on. RMA sent me a Pro 4 bare chassis, (RNDP4000=100NAS). Can I just move the disks into the ...
mdgm-ntgr
Jun 30, 2015NETGEAR Employee Retired
Yes. We have code to handle this smoothly.
You got a newer better model than what you had.
Did you power up the Pro 4 with no disks installed?
It's a good idea to put a scratch disk (must not be from your array) in the Pro 4 and update the firmware on it if it's not already as new as what was on the old unit, verify the firmware update was successful, power down, remove the scratch disk, then move your disks across (keep the order the same).
Edit: beaten
You got a newer better model than what you had.
Did you power up the Pro 4 with no disks installed?
It's a good idea to put a scratch disk (must not be from your array) in the Pro 4 and update the firmware on it if it's not already as new as what was on the old unit, verify the firmware update was successful, power down, remove the scratch disk, then move your disks across (keep the order the same).
Edit: beaten
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!