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Forum Discussion
Solved
Delete existing Amazon Drive Credentials so it prompts for new ones?
Hello,
How do I delete the existing Amazon Drive authentication that is stored on my ReadyNas, so it will prompt me to re-enter the info?
I've been using the Amazon Drive backup successfully ...
Hi Grayswandir1
Your ReadyNAS was shutdown, can you boot and try to check the service again? mdgm-ntgr updated your NAS BIOS and remove the previous settings.
Everything should be working back to normal. You might see some side effects on updating the BIOS though.
Regards
Hi Grayswandir1
Welcome to the Community!
What Firmware is your NAS running? It should ask for your login once you have turned it on.
You may want to send the logs using the guide on the sig.
Regards
Thanks for replying and taking a look. I'm running firmware 6.9.3
Logs have been sent.
Amazon Drive doesn't actually start when I turn it on. It just stays in the off position.
Last night after trying to turn it on many times, rebooting a bunch of time, I deleted the AmazonCloudDrive share, thinking maybe that would kick it into offering the Amazon login prompt again. But no, that didn't work either. It just recreated the share and still said it was unauthorized.
Sat Jun 2 2018 20:29:58
System: Amazon Cloud Drive service stopped.
Sat Jun 2 2018 20:29:58
System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive.
Sat Jun 2 2018 20:23:44
Share: Share AmazonCloudDrive was added.
Sat Jun 2 2018 20:23:42
System: ReadyNASOS background service started.
Sat Jun 2 2018 20:22:16
System: The system is rebooting.
Sat Jun 2 2018 20:21:37
Share: Share AmazonCloudDrive was deleted.
Hi
Have you tried re-adding the NAS under Amazon Drive 3rd party apps section? I will have the logs checked.
Regards
Hello,
The Amazon Manage Third Party interface only allows you to revoke access, not initiate access. I guess the initiate access screen has to come from the device/site that wants access. That's why I was trying to figure out how to get the ReadyNas to re-prompt for those credentials.
Thanks for checking the logs.
I had issues emailing the .zip log files that was created by ReadyNas. They bounced from Netgear with an error. I've just sent them again using a Dropbox link.
Hi Grayswandir1
Have you tried doing an OS-Reinstall, this will revert some settings back to default (network settings and Administrator password) and fix some corrupted configuration files. You can do that by accessing the Boot menu of your RN516.
Regards
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