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Forum Discussion
axiomcrs
Jun 05, 2017Aspirant
Deleting/changing account that appears in the Permissions column of the Shares page
I am replacing the previous admin of this device. I'd like to add my email address and remove theirs. Their email address appears in the "Permissions" column, but it does not appear in the list of ...
JennC
Jun 08, 2017NETGEAR Employee Retired
Hello axiomcrs,
Did you already reboot the NAS? What's the firmware version? Please also check if UPnP is enabled under System > Settings.
Regards,
JennC
Jun 08, 2017NETGEAR Employee Retired
Hello axiomcrs,
Do you have another ReadyCloud account that you try to use and test if you get the same error message?
Regards,
- JennCJun 12, 2017NETGEAR Employee Retired
Hello axiomcrs,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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