Forum Discussion

Aspirant

Jul 06, 2017

Dropbox sync hangs - Firmware 6.7.5

My ReadyNas 204 (firmware 6.7.5) still hangs on syncing with dropbox. The total size of the folder is 185GB updating 19GB every day (max filesize is 2GB). I have to restart it every 2/3 days, then...

Dropbox

ReadyNAS Backup

JennC

NETGEAR Employee Retired

Aug 04, 2017

Hello sasdotcom,

Would it be possible for your to try BETA 6.8.0?

Regards,

civean

Aspirant

Aug 15, 2017

Hi,

we have the same problem, after a couple of days of uploading our company share to Dropbox, the sync stops. (Yes, we have 1 TB space, and the synced files are 250 GB). Is there a way to restart the dropbox sync without toggling on/off in the admin interface (which means I have to re-add all sync tasks, slightly inconvienient).

We are trying to use Dropbox as external backup - so it is critical that all our files are available there and up-to-date - please fix this annoying bug!

Best

Christer Malmberg

GuyA
Aspirant
Aug 15, 2017
We scheduled an early hours reboot of the NAS each night which kick starts the Dropbox sync. It's not a fix but a workaround until the beta firmware is certified for general release.

Thanks
- StephenB
  Guru - Experienced User
  Aug 15, 2017
  GuyA wrote:
  a workaround until the beta firmware is certified for general release.
  
  6.8.0 is now released - though it might not be on the update services yet, it can be downloaded and manually installed. You can get it from here: https://kb.netgear.com/000045831/ReadyNAS-OS-6-Software-Version-6-8-0
  
  It might be worth a shot. The release notes don't say anything about dropbox, but I don't think the bug fix section is comprehensive.