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Forum Discussion
dschwartzer
Aug 23, 2017Luminary
Dropbox Sync Won't Update
I recently upgraded my ReadyNAS to OS 6.8.0 and use a Mac to connect to the ReadyNAS. I have set up the Dropbox Sync on my ReadyNAS 526X. I have a single folder on Dropbox syncing to the correspond...
evan2
Aug 24, 2017NETGEAR Expert
Cloud do you please download logs and send to Netgear when you reproduce the issue?
How do I send all logs to ReadyNAS Community moderators?
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
I need to check journal log and see what problem happen,
it should be scanning cloud drive changes is not complete on your NAS, so it didn't download file if there are changes on Dropbox sync folder.
I tested download sync just now, there are 10 files on Dropbox, enable dropbox as only download sync,
all 10 files download to ReadyNAS, then upload a file to Dropbox, it download successfully.
Dropbox 8/23/2017 8:06:08 PM Dropbox service started. 8/23/2017 8:06:08 PM Starting to index local drive. This could take a while. Please wait. 8/23/2017 8:06:08 PM Indexing local drive is complete. 8/23/2017 8:06:08 PM Starting to scan cloud drive for changes. It could take a while. Please wait. 8/23/2017 8:06:10 PM Downloading /data/Videos/Insight_3.0.27.2.apk ... 8/23/2017 8:06:10 PM Downloading /data/Videos/Insight_v3.0.21.3.apk ... 8/23/2017 8:06:10 PM Downloading /data/Videos/TelnetEnable-passwd.exe ... 8/23/2017 8:06:10 PM Downloading /data/Videos/UPNP-6.5.0-T207.jpg ... 8/23/2017 8:06:10 PM Downloading /data/Videos/277681657731 _rootkey.csv ... 8/23/2017 8:06:11 PM /data/Videos/277681657731 _rootkey.csv was downloaded to local. 8/23/2017 8:06:11 PM /data/Videos/UPNP-6.5.0-T207.jpg was downloaded to local. 8/23/2017 8:06:11 PM /data/Videos/TelnetEnable-passwd.exe was downloaded to local. 8/23/2017 8:06:11 PM Downloading /data/Videos/FullSizeRender.jpg ... 8/23/2017 8:06:11 PM Downloading /data/Videos/AmazonCloudDriveSetup.exe ... 8/23/2017 8:06:11 PM Downloading /data/Videos/Hydrangeas.jpg ... 8/23/2017 8:06:12 PM /data/Videos/AmazonCloudDriveSetup.exe was downloaded to local. 8/23/2017 8:06:12 PM /data/Videos/Hydrangeas.jpg was downloaded to local. 8/23/2017 8:06:12 PM Downloading /data/Videos/Desert.jpg ... 8/23/2017 8:06:12 PM Downloading /data/Videos/Jellyfish.jpg ... 8/23/2017 8:06:13 PM /data/Videos/FullSizeRender.jpg was downloaded to local. 8/23/2017 8:06:13 PM /data/Videos/Desert.jpg was downloaded to local. 8/23/2017 8:06:13 PM /data/Videos/Jellyfish.jpg was downloaded to local. 8/23/2017 8:06:14 PM /data/Videos/Insight_3.0.27.2.apk was downloaded to local. 8/23/2017 8:06:16 PM /data/Videos/Insight_v3.0.21.3.apk was downloaded to local. 8/23/2017 8:06:18 PM Scaning cloud drive changes is complete. 8/23/2017 8:06:18 PM Starting to scan local drive for changes. It could take a while. Please wait. 8/23/2017 8:06:18 PM Scan for local drive changes is complete. 8/23/2017 8:06:18 PM Initial scan for changes is complete. Starting live syncing. 8/23/2017 8:07:53 PM Downloading /data/Videos/Insight_v3.0.26.3.apk ... 8/23/2017 8:07:56 PM /data/Videos/Insight_v3.0.26.3.apk was downloaded to local.
dschwartzer
Aug 25, 2017Luminary
Dear Evan2:
As requested, I have submitted my logs via email.
I am also attaching two screen shots.
This is my current Finder Window.
Notice the file Soundcast Now At Best Buy.docx. I uploaded this to Dropbox yesterday afternoon which is after I did a full resync of my Dropbox folder.
Here is the corresponding folder on the ReadyNAS that Dropbox is syncing to. You wil see that the file is not there.
This is not unique to this file. This has been happening on every file since I started using the Dropbox Sync. On the initial sync, everything comes over but after that, the folder on the ReadyNAS is never updated.
Thanks for your help.
Regards,
David
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