NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dschwartzer
Aug 23, 2017Luminary
Dropbox Sync Won't Update
I recently upgraded my ReadyNAS to OS 6.8.0 and use a Mac to connect to the ReadyNAS. I have set up the Dropbox Sync on my ReadyNAS 526X. I have a single folder on Dropbox syncing to the correspond...
evan2
Aug 24, 2017NETGEAR Expert
Cloud do you please download logs and send to Netgear when you reproduce the issue?
How do I send all logs to ReadyNAS Community moderators?
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
I need to check journal log and see what problem happen,
it should be scanning cloud drive changes is not complete on your NAS, so it didn't download file if there are changes on Dropbox sync folder.
I tested download sync just now, there are 10 files on Dropbox, enable dropbox as only download sync,
all 10 files download to ReadyNAS, then upload a file to Dropbox, it download successfully.
Dropbox 8/23/2017 8:06:08 PM Dropbox service started. 8/23/2017 8:06:08 PM Starting to index local drive. This could take a while. Please wait. 8/23/2017 8:06:08 PM Indexing local drive is complete. 8/23/2017 8:06:08 PM Starting to scan cloud drive for changes. It could take a while. Please wait. 8/23/2017 8:06:10 PM Downloading /data/Videos/Insight_3.0.27.2.apk ... 8/23/2017 8:06:10 PM Downloading /data/Videos/Insight_v3.0.21.3.apk ... 8/23/2017 8:06:10 PM Downloading /data/Videos/TelnetEnable-passwd.exe ... 8/23/2017 8:06:10 PM Downloading /data/Videos/UPNP-6.5.0-T207.jpg ... 8/23/2017 8:06:10 PM Downloading /data/Videos/277681657731 _rootkey.csv ... 8/23/2017 8:06:11 PM /data/Videos/277681657731 _rootkey.csv was downloaded to local. 8/23/2017 8:06:11 PM /data/Videos/UPNP-6.5.0-T207.jpg was downloaded to local. 8/23/2017 8:06:11 PM /data/Videos/TelnetEnable-passwd.exe was downloaded to local. 8/23/2017 8:06:11 PM Downloading /data/Videos/FullSizeRender.jpg ... 8/23/2017 8:06:11 PM Downloading /data/Videos/AmazonCloudDriveSetup.exe ... 8/23/2017 8:06:11 PM Downloading /data/Videos/Hydrangeas.jpg ... 8/23/2017 8:06:12 PM /data/Videos/AmazonCloudDriveSetup.exe was downloaded to local. 8/23/2017 8:06:12 PM /data/Videos/Hydrangeas.jpg was downloaded to local. 8/23/2017 8:06:12 PM Downloading /data/Videos/Desert.jpg ... 8/23/2017 8:06:12 PM Downloading /data/Videos/Jellyfish.jpg ... 8/23/2017 8:06:13 PM /data/Videos/FullSizeRender.jpg was downloaded to local. 8/23/2017 8:06:13 PM /data/Videos/Desert.jpg was downloaded to local. 8/23/2017 8:06:13 PM /data/Videos/Jellyfish.jpg was downloaded to local. 8/23/2017 8:06:14 PM /data/Videos/Insight_3.0.27.2.apk was downloaded to local. 8/23/2017 8:06:16 PM /data/Videos/Insight_v3.0.21.3.apk was downloaded to local. 8/23/2017 8:06:18 PM Scaning cloud drive changes is complete. 8/23/2017 8:06:18 PM Starting to scan local drive for changes. It could take a while. Please wait. 8/23/2017 8:06:18 PM Scan for local drive changes is complete. 8/23/2017 8:06:18 PM Initial scan for changes is complete. Starting live syncing. 8/23/2017 8:07:53 PM Downloading /data/Videos/Insight_v3.0.26.3.apk ... 8/23/2017 8:07:56 PM /data/Videos/Insight_v3.0.26.3.apk was downloaded to local.
dschwartzer
Aug 29, 2017Luminary
Evan2:
Just checking in to see if the log files I provided gave any information as to why this is not working?
Regards,
David
- evan2Aug 30, 2017NETGEAR Expert
Sorry for reply so late,
I check your logs, there are below logs in Dropbox' s log,
Aug 21 19:34:29 ReadyNAS526 ng-csd[6144]: Request failed, now waiting 165313 ms before attempting again. Aug 21 19:37:15 ReadyNAS526 ng-csd[6144]: Curl returned error code 6. Couldn't resolve host name Aug 21 19:37:15 ReadyNAS526 ng-csd[6144]: E0821 19:37:15.093317 6144 CurlHttpClient.cpp:311] Curl returned error code 6. Couldn't resolve host name Aug 21 19:37:15 ReadyNAS526 ng-csd[6144]: W0821 19:37:15.093420 6144 WSClient.cpp:128] Request failed, now waiting 219321 ms before attempting again. Aug 21 19:37:15 ReadyNAS526 ng-csd[6144]: Request failed, now waiting 219321 ms before attempting again. Aug 21 19:40:54 ReadyNAS526 ng-csd[6144]: Curl returned error code 6. Couldn't resolve host name Aug 21 19:40:54 ReadyNAS526 ng-csd[6144]: E0821 19:40:54.419232 6144 CurlHttpClient.cpp:311] Curl returned error code 6. Couldn't resolve host name Aug 21 19:40:54 ReadyNAS526 ng-csd[6144]: W0821 19:40:54.419306 6144 WSClient.cpp:128] Request failed, now waiting 113646 ms before attempting again. Aug 21 19:40:54 ReadyNAS526 ng-csd[6144]: Request failed, now waiting 113646 ms before attempting again. -- Reboot -- Aug 21 20:03:04 ReadyNAS526 ng-csd[6255]: Encountered DropboxError: too_many_write_operations Aug 21 20:03:04 ReadyNAS526 ng-csd[6255]: E0821 20:03:04.845172 7192 DropboxErrorMarshaller.cpp:118] Encountered DropboxError: too_many_write_operations Aug 21 20:03:04 ReadyNAS526 ng-csd[6255]: W0821 20:03:04.845273 7192 WSClient.cpp:128] Request failed, now waiting 277 ms before attempting again. Aug 21 20:03:04 ReadyNAS526 ng-csd[6255]: Request failed, now waiting 277 ms before attempting again. -- Reboot -- Aug 23 20:17:27 ReadyNAS526 ng-csd[21697]: Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings Aug 23 20:17:27 ReadyNAS526 ng-csd[21697]: W0823 20:17:27.484694 21697 FSCache.cpp:78] Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
I need to check with my colleague what root cause is.
- evan2Sep 05, 2017NETGEAR Expert
The issue is fixed on 6.8.1,
Note: ReadyNASOS 6.8.1-T106 (Beta 1) doesn't include the fix.
- AndreaMorgantiSep 28, 2017AspirantSale problem.
After upgrade 6.8.1 and dropbox v2 NAS syncro 1st time with Dropbox and stop...
New files added not syncro.
Option bidirezion on.- evan2Sep 29, 2017NETGEAR Expert
Could do you please send logs?
How do I send all logs to ReadyNAS Community moderators?
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!