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Forum Discussion
sangedenet
Dec 27, 2014Tutor
Duo V2 incomplete/wont start (flashing act led) [RESOLVED]
[RESOLVED] after calling tech support they agreed to an exchange of the device. I had to argue to not pay for tech support since my item is still under warranty... they reluctantly agreed. Hel...
StephenB
Dec 27, 2014Guru - Experienced User
If inserting a blank drive on the compatibility list resulted in R1+R3, and that drive fully passes the diagnostics, then it seems to me that you have a hardware problem.
Did you ask Netgear for an RMA? Did they give you any reason why they think it isn't covered by warranty?
I am wondering if you ever tried the boot menu memory diagnostic?
Did you ask Netgear for an RMA? Did they give you any reason why they think it isn't covered by warranty?
I am wondering if you ever tried the boot menu memory diagnostic?
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