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Forum Discussion
Duo V2 incomplete/wont start (flashing act led) [RESOLVED]
[RESOLVED] after calling tech support they agreed to an exchange of the device. I had to argue to not pay for tech support since my item is still under warranty... they reluctantly agreed. Hel...
Hi StephenB, thank you for the quick reply.
1) Support didnt suggest an RMA but I will contact them and explicitly ask for one. I hope it works.
2) I have tried the memory test resulting (after 24 hours or more) with a solid HDD 2 led. I am not sure as this is from memory. I remember reading its recommended to try the memory test several times. I can try it again now. Should I do the test with or without a drive in the bays?
Is there another boot menu option I can try from this list?
http://kb.netgear.com/app/answers/detail/a_id/24874/session/L2F2LzEvdGltZS8xNDE4MzI3NjYyL3NpZC9HdXhzVEU5bQ%3D%3D
Since the OS reinstall failed could it be a corrupt firmware on the NAS that I can reinstall using a usb thumb drive somehow?
1) Support didnt suggest an RMA but I will contact them and explicitly ask for one. I hope it works.
2) I have tried the memory test resulting (after 24 hours or more) with a solid HDD 2 led. I am not sure as this is from memory. I remember reading its recommended to try the memory test several times. I can try it again now. Should I do the test with or without a drive in the bays?
Is there another boot menu option I can try from this list?
http://kb.netgear.com/app/answers/detail/a_id/24874/session/L2F2LzEvdGltZS8xNDE4MzI3NjYyL3NpZC9HdXhzVEU5bQ%3D%3D
Since the OS reinstall failed could it be a corrupt firmware on the NAS that I can reinstall using a usb thumb drive somehow?
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