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Forum Discussion
Duo V2 incomplete/wont start (flashing act led) [RESOLVED]
[RESOLVED] after calling tech support they agreed to an exchange of the device. I had to argue to not pay for tech support since my item is still under warranty... they reluctantly agreed. Hel...
Update:
finished memory test with same result:
solid, power and hdd2 led
After a frustrating chat with support (trying to get me to pay $80 for tech) I finally convinced them there is a hardware issue and an RMA is needed. They setup a call tonight to diagnose the issue with a tech 2 support representative. Horrible communication/support from Netgear... very disappointed.
finished memory test with same result:
solid, power and hdd2 led
After a frustrating chat with support (trying to get me to pay $80 for tech) I finally convinced them there is a hardware issue and an RMA is needed. They setup a call tonight to diagnose the issue with a tech 2 support representative. Horrible communication/support from Netgear... very disappointed.
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