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Forum Discussion
Duo will not boot; hard drives work in Windows only
I had a ReadyNAS Duo that was unable to boot--it was stuck on the blinking blue light, and it sounded like the drives were clicking and attempting to boot up but could not boot fully. I tried perform...
That is good practice when switching to a new unit, though I'd be surprised if it helps. Given that the symptoms don't make any logical sense, maybe give it a go.
rob_nelson wrote: The first Duo (which I've since had to return to Netgear) was running 4.1.10 (the most recent version). The second Duo came with 4.1.7, and I haven't upgraded it yet. I can try upgrading to 4.1.10 with the 500 GB drive, then trying it with the 1TB drive.
There are several bios update links for the x86, but I am not seeing one for the duo. Maybe someone from Netgear (or Chirpa) can comment.
rob_nelson wrote: How do I reinstall the bios? I don't know if this is related, but with the old Duo, I tried a number of things, none of which worked: OS reinstall, factory reset, and USB recovery.
I have the same issue. The device will not boot up when the drives are in. When I boot up without the drives, the device pulls an IP address but it will not allow me to connect with the browser to do any administration. I have 2 brand new WD RED drives. I have a ticket open for several days but no one will contact me for support! what's the deal - this may force me to go to Synology if this continues.
What are the options now? I already went through first tier support and they passed it up...still no support!
kelloggfan05 wrote:
I have the same issue. The device will not boot up when the drives are in. When I boot up without the drives, the device pulls an IP address but it will not allow me to connect with the browser to do any administration. I have 2 brand new WD RED drives. I have a ticket open for several days but no one will contact me for support! what's the deal - this may force me to go to Synology if this continues.
What are the options now? I already went through first tier support and they passed it up...still no support!
It can't boot up all the way w/o disks - the operating system is on the disks.
What model Red drives did you purchase? Did you format them?
Do you have a duo v1 or a duo v2? (read this BEFORE replying: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/).
kelloggfan05 you have a Pro 2 (RNDP2000) not a Duo and support has decided to RMA for your unit
You should have an email in your inbox about the RMA.
My email address has changed. The existing email address registered to this NAS is no longer valid. If the RMA is sent to that address, it will bounce. Please send to my current email address on this account. I would log in to the other account but I forgot the password and changing the password sends it to a non existent email address. Please help.
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