NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CloudSys
Jun 17, 2017Aspirant
e.didat@free.fr
Guys, any idea about this uninvited Email address "e.didat@free.fr"? When I create any file on my NAS (ReadyNAS OS 6.7.4) a user with the ID "e.didat@free.fr" becomes the owner of the objects. I go...
JennC
Jun 20, 2017NETGEAR Employee Retired
Hello CloudSys,
Is the ReadyCloud enabled under Cloud? If so, does it have e.didat@free.fr set for signed as? If yes then that could be it. You may turned off ReadyCloud and sign in another ReadyCloud account.
Welcome to the community!
Regards,
CloudSys
Jun 21, 2017Aspirant
Hello JennC,
ReadyCloud is enabled 24/7 on my NAS from day one when I bought my NAS in May 2014.
As of now it shows signed in as the legitimate Email address.
I have a gist and I am working on it to remove the User "e.didat@free.fr"
This suspicious User had the UID of 101 (the first local user that I created in May2014). I created 3 local Users under the Firmware version 5.X (I can confirm the Firmware version at the time). The second and third users with UID 102 and 103 are good and carry the correct Emails but 101 somehow was asigned "e.didat@free.fr".
Anyhow, I disconnected my NAS from internet. Deleted the UID 101. Recreated a new local user (got UID 124) and now I am going through very time taking process of deleting the FIle Aceess rights from all the objects on my NAS. It is very slow process but I think this is the safest way.
- StephenBJun 21, 2017Guru - Experienced User
CloudSys wrote:
...and now I am going through very time taking process of deleting the FIle Aceess rights from all the objects on my NAS. It is very slow process but I think this is the safest way.
If there's concern that you might have been hacked, the safest way is to do a factory default, rebuild the NAS from scratch, reconfigure it, and reload the data from backup.
- CloudSysJun 21, 2017Aspirant
That's possibly better option but requires more resources (Extra capacity to re-backup all data and time to copy and set the access rights back to original).
What I am doing now is just deleting the User "e.didat@free.fr" from all obects at my NAS so I do not need to re-set the ligit Users' access rights.
Related Content
No content to show
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!