NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
email settings not changing, they just reverting back to original settings.
Did a fresh install on one of my many readynas boxes 314 . After an upgrade to 6.6.0 went all wrong.
During the wizard set up section of the reset, an email settings was supplied.
Everything is fine, emails are sent and received okay.
Now I need to change the email address FROM section to another email address.
if i change this it always reverts back to the original when I select test email.
I have selected email account provider option RESET and still it does the same thing.
reverts right back.
I need to change this, What am I doing wrong ?
pointers welcome.
Hi MISSION,
Thank you for feedback. Might be best if you register the device so that we can check if there is still support.
Regards,
3 Replies
Replies have been turned off for this discussion
Hi MISSION,
Do you have an option to "Apply" when you select Reset on the drop down menu?
Have you also tried different browsers? Maybe clear the cache?
Would be best also if you register your ReadyNAS to check warranty status.
Regards,
if you select reset option the button says apply.
once applied the page refreshes and says," service to send alerts not configured".
The page settings are then still pre populated with old settings.
If I type over this and supply new settings, the button says test and apply.
This works fine and the test email is correct with new settings and all further alerts use new settings.
However the old settings are still on to the page so it doesnt represent what it actually is.
Yip tried the usual things empty cache and a different browser even went on a different machine. all the same old settings are displayed.
I also went on a few of my other 102 RN and noticed they do the same and they havent been upgraded to latest 6.6.0
It works with new setting but just doesnt display them so its inaccurate info.
Dont think there is much i can do about this, maybe someone will have a look at it in the next update.
Hi MISSION,
Thank you for feedback. Might be best if you register the device so that we can check if there is still support.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
