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Forum Discussion
Nasgul
Apr 18, 2016Aspirant
Error: btrfs_merge_bio_hook+a0 #26746663
I have a issue with my RN104 running OS 6.4.2. It appeared to be working fine on Thursday night. Friday morning the unit was inaccessible. The display panel shows btrfs_merge_bio_hook+a0. The uni...
Nasgul
Apr 18, 2016Aspirant
Hi Brian - I don't have a backup, I have about 12TB of data stored, that's hard to backup with out having a 2nd NAS. I had hoped that a RAID system would be sufficient.
You're the second support person to suggest a USB boot recovery, but the firmware seems intact as the unit boots correct with different drives and even removing one of the four drives in the array set the unit boots, it just doesn't recognize the drives as being members of a valid array. Although admittedly I don't know how the NetGear NAS functions, so I could easily be incorrect and the USB boot recovery would help. However, Ken the person who has been responding to e-mail agreed that a USB Boot Recovery would probably not be helpful.
I did try to boot into Read Only mode, that didn't work, I get the same error.
BrianL2
Apr 19, 2016NETGEAR Employee Retired
Hi Nasgul,
Could you share with us the ticket # you got from NETGEAR support? If you will go back to Boot Menu and select Telnet (techsupport) mode, will it push through?
Kind regards,
BrianL
NETGEAR Community Team
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