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Forum Discussion
blacketg
Oct 26, 2012Aspirant
Factory reset still going after 20 hoours?
Hi All I have a V1 Duo with 2 * 1TB disks that I've been playing with to try out music streaming. I managed to forget what I'd changed the admin password to (lesson learnt) and decided to do a f...
OOM-9
Oct 26, 2012NETGEAR Expert
In these states it is typically best to sit back and let it finish.
It does sound like you have been sitting for a bit, so there are two things we can try to do.
1) Shut the unit down and boot up with one disk to see if that boots things up. (Try with the second disk if the first disk doesn't work.)
2) Work with one of the Jedi members or support to put the unit into tech support mode (with both disks) to see if we are able to get things running again.
Since it is a factory default on this unit, the first option is a viable option.
It does sound like you have been sitting for a bit, so there are two things we can try to do.
1) Shut the unit down and boot up with one disk to see if that boots things up. (Try with the second disk if the first disk doesn't work.)
2) Work with one of the Jedi members or support to put the unit into tech support mode (with both disks) to see if we are able to get things running again.
Since it is a factory default on this unit, the first option is a viable option.
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