Hi AllI have a V1 Duo with 2 * 1TB disks that I've been playing with to try out music streaming.I managed to forget what I'd changed the admin password to (lesson learnt) and decided to do a factory reset as my data was not critical. My first attempt failed for some reason. I thought I'd held the reset button in long enough but didn't. Anyway, I tried again with more luck. The front LEDs blinked at 5 and 30 seconds as expected, then I released the reset button.The power button is flashing, the green LED against '2' is lit and it's making quite a racket. My issue is that this has been going on for more than 20 hours now!!!What should I do? Leave it going? If so, for how long? Turn it off? Try again?Any thoughts?Gavin

The 20 hour does seem a little excessive for a sync on a 1 TB drive. It is running on a lower processor and if you have any errors on the drives it may effort its performance.Are you able to access the Frontview (admin) interface? I would be interested in seeing the logs on what might be happening in the backend.

Sorry OOM-9 I don't think I can. RAIDar doesn't find anything, and I don't know how else to access it.Is it still actually doing something? Will it finish eventually?

In these states it is typically best to sit back and let it finish.It does sound like you have been sitting for a bit, so there are two things we can try to do.1) Shut the unit down and boot up with one disk to see if that boots things up. (Try with the second disk if the first disk doesn't work.)2) Work with one of the Jedi members or support to put the unit into tech support mode (with both disks) to see if we are able to get things running again.Since it is a factory default on this unit, the first option is a viable option.

There's been a 'development'. The power lead got knocked out, and when re-connected the NAS has gone back to 'normal'. I can now see it in RAIDar and in Windows Explorer. None of the data has been wiped. Should I manually delete the data and try again? I can't get through to 'Setup' - it asks for an admin password and I can't seem to give it the right combination.

That is great news...ish.There are a few things that might explain the data showing in Windows.It could be cached from when Windows saw the share last, or it rebuilt the array without formatting the disks...It sounds like you followed the boot menu correctly for the factory default:http://www.readynas.com/kb/faq/boot/how ... _boot_menuWe might want to put the unit into tech support mode, so we can see what is going on.

Factory reset still going after 20 hoours?

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OOM-9
NETGEAR Expert
Oct 26, 2012
The 20 hour does seem a little excessive for a sync on a 1 TB drive. It is running on a lower processor and if you have any errors on the drives it may effort its performance.

Are you able to access the Frontview (admin) interface? I would be interested in seeing the logs on what might be happening in the backend.
blacketg
Aspirant
Oct 26, 2012
Sorry OOM-9 I don't think I can. RAIDar doesn't find anything, and I don't know how else to access it.

Is it still actually doing something? Will it finish eventually?
OOM-9
NETGEAR Expert
Oct 26, 2012
In these states it is typically best to sit back and let it finish.
It does sound like you have been sitting for a bit, so there are two things we can try to do.
1) Shut the unit down and boot up with one disk to see if that boots things up. (Try with the second disk if the first disk doesn't work.)
2) Work with one of the Jedi members or support to put the unit into tech support mode (with both disks) to see if we are able to get things running again.

Since it is a factory default on this unit, the first option is a viable option.
blacketg
Aspirant
Oct 26, 2012
There's been a 'development'. The power lead got knocked out, and when re-connected the NAS has gone back to 'normal'. I can now see it in RAIDar and in Windows Explorer. None of the data has been wiped. Should I manually delete the data and try again? I can't get through to 'Setup' - it asks for an admin password and I can't seem to give it the right combination.
OOM-9
NETGEAR Expert
Oct 26, 2012
That is great news...ish.

There are a few things that might explain the data showing in Windows.
It could be cached from when Windows saw the share last, or it rebuilt the array without formatting the disks...
It sounds like you followed the boot menu correctly for the factory default:
http://www.readynas.com/kb/faq/boot/how ... _boot_menu

We might want to put the unit into tech support mode, so we can see what is going on.
blacketg
Aspirant
Oct 26, 2012
Okay. What's the best thing to do next?
StephenB
Guru - Experienced User
Oct 26, 2012
The default admin password is netgear1 if that helps.
blacketg
Aspirant
Oct 26, 2012
Hi Stephen

Unfortunately not. I must have changed the password when I first set it up (some time ago), and now I can't work out what I changed it to. Doh!
OOM-9
NETGEAR Expert
Oct 26, 2012
You can contact support to work out the issue. You will need to put the unit into tech support mode.
HERBIEO
Aspirant
Oct 26, 2012
blacketg wrote:
Hi Stephen

Unfortunately not. I must have changed the password when I first set it up (some time ago), and now I can't work out what I changed it to. Doh!

Not sure if i have misunderstood you but in your first post you stated that you have just done a factory reset,
when you factory reset the unit as StephenB pointed out this resets admin password to netgear1