NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Feb 07, 2018FTP Backup error
Firmware 6.9.2 Occasionally, FTP scheduled backup fails with the errors below. We scheduled the exact FTP backup activities with another client, and everything works: only the ReadyNAS fails. -----...
Retired_Member
Apr 03, 2018The bakcup is a daily backup (every 24 hours from 15.05 to 23.05).
Backup Job Type: Full
I could try a local ftp address, but I need the remote one to work.
This is the first time an application fails to connect or whatever other action with my ftp server, so I'm pretty sure it's a Netgear problem, but I'm not able to provide further details.
StephenB
Apr 03, 2018Guru - Experienced User
FWIW, I tried this with an FTP server over the internet, and I also got a connection timeout on a data transfer. The web ui log showed "Connection cannot be established" - though it was in the middle of the backup job, so that particular error is misleading.
The backup job failed at that point.I then re-ran the backup job and it worked correctly. I don't see anything useful in the log zip file. This particular server is fairly slow, so I am wondering if a timeout changed. Is the backup job supposed to retry (e.g., download resume)?
FileZilla transfered the files successfully the first time.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!