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Forum Discussion
BuckTheRogers
Oct 16, 2016Aspirant
General Protection Fault and trouble striping a new disk to replace a problematic one.
In need of help from data professionals.
I have an old unit, it has served me well for years. The last few I have had problems where the nas would freeze and i would have to hard reboot. I kept an eye on the smart status of the disks and noticed some had ata problems and other issues as they were just regular desktop drives. I started replacing them with RED NAS disks thinking it would solve the problem. To no avail. (althought, the temps, errors, etc have stopped on those drives).
I recently decided I would replace the overheating and error throwing disks with new 3TB RED NAS disks. So Monday, I started with disk 1. I did a hot swap and it would start the striping process, only to freeze after an hour or too. The frontview would also become unresponsive. I read a thousand blogs and it seemed my only course of action was to shut it down and let it start striping again. It would get further then freeze. rinse, repeat. I thought it was a serious problem so i put the old disk in. It decided it would restripe with that disk but at an extreme slow rate. maybe 3 hours to get to 1.2%. I decided I made a mistake. I shut it down and put the new drive back in. Striping continued. It would make some progress and then freeze. reboot. I realized that i could quickly get the full logs out after a hard reboot. That is when I saw the General Protection Fault. I continued this process of hard stopping and turning it back on. It would make progress, but in small increments. All the while I would take a log extract along the way.
Finally today it reached 100% striping. Then I received the error that the nas was unprotected. I was hoping it would be fixed. After another freeze and hard reboot, it is striping again from 0% (however it doesn't say drive 1 is dead). I am at 1.4% striped and it is frozen. I have no idea what to do.
I have about 8 TB of movies and data so a backup is inconceivable. I have to stick with this drive 1 and fixing it.
I have several full log files available and will try to attach to this conversation. I have to get this working or I will lose years of data.
I hope someone out there can help. I have seen other General Fault Protection conversations, but none with a fix.
I have purchased more drives to replace the ones with errors. and I will replace them as soon as I can get this first one working.
Also, my frontview works occasionally when I first boot the NAS. I suspect more problems are in place.
Some more details:
Using Raidar 6.1 for Mac
Bios: 10/03/2008 FLAME6-MB V1.6
Firmware:
RAIDiator-x86 Version 4.2.30 (for 1500/2100/3100/3200/4200/NVX/Pro/Pro Pioneer/Ultra/Ultra Plus)
Please let me know if additional info is needed. i have included everything i can think of
Thanks in advance,
Casey
8 Replies
Replies have been turned off for this discussion
- BuckTheRogersAspirant
I can't figure out how to attach the log files. Please provide instructions or where to upload docs, or I can email them by request.
Also, i have removed all add-ons except plex.
I tried using the code insert, but the board would not accept such a long log.
- BuckTheRogersAspirant
I have uploaded all of my logs to my public dropbox. send me a message and I will share you the link.
- StephenBGuru - Experienced User
My guess is that errors with the old disks are interfering with the restriping. Restriping has to read all sectors on the installed disks so it can reconstruct the contents on the new disk.
Instructions on sending logs are here: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-readynas-community-moderators/ Try sending them to attn: mdgm, and linking to this thread in the post.
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