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Laserbait's avatar
Laserbait
Luminary
Jun 28, 2023

Getting a hold of ReadyNAS support

Hi there!   I had a power outage incident about a week ago. And ever since then my NAS is showing red for the volumes:     I'd like to use the recovery service (https://kb.netgear.com/69/Rea...
Laserbait's avatar
Laserbait
Luminary
Jun 28, 2023

Hi there StephenB !   I'll take you up on that offer! 🙂 I saw what you did for Markuzz on  https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Volume-lost-on-ReadyNas-104/m-p/2319639#M199812, and I was going to ask you if that might be an option for me.

I do have SSH enabled and I can use root. So even if I can get the volume up in read only mode, I should be able to move that shares data off to another device (probably my RN204) and then rebuild my 316 NAS.

 

Just let me know the data you need, thanks!

StephenB's avatar
StephenB
Guru - Experienced User
Jun 29, 2023
Laserbait wrote:

 

Just let me know the data you need, thanks!

The simplest is to send a full log zip file.  You'd need to put it into cloud storage (dropbox, etc), and PM me a download link.  There is some privacy leakage, so be sure to send the link in a PM.

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