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Forum Discussion
Hard Disk Warranty
I bought a ReadyNAS Pro 18 months ago from DABS.com
At the time I purchased the NAS, Netgear had an offer regarding hard disks.
From memory I think it was on the basis that if I bought one disk they would give me another free.
Anyway I opted for the 2TB disk and was sent a Seagate ST32000542AS
Unfortunately the disk has failed. I believe the warranty on this disk is 3 years.
I can't seem to find any record of the disk. Does anyone recall this offer and does anyone know how I get it replaced under warranty.
Thank you
At the time I purchased the NAS, Netgear had an offer regarding hard disks.
From memory I think it was on the basis that if I bought one disk they would give me another free.
Anyway I opted for the 2TB disk and was sent a Seagate ST32000542AS
Unfortunately the disk has failed. I believe the warranty on this disk is 3 years.
I can't seem to find any record of the disk. Does anyone recall this offer and does anyone know how I get it replaced under warranty.
Thank you
2 Replies
Replies have been turned off for this discussion
- If you call into Netgear Support, we can look up the NAS by the serial # and we can see what type of warranty is active.
- I also had similar problem but they helped!!!
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