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Forum Discussion
Tonkinite
Mar 18, 2017Luminary
Have RN516 in X-RAID2 RAID6 config, considering upgrading chassis to 626X
I should backup my data (obviously), what other concerns are there besides making sure the firmware matches? Currently on 6.6.1, with six drives.
Tonkinite
Mar 25, 2017Luminary
So, it didn't work.
Not only didn't it work, the RN626X marked my volume as UNAVAILABLE.
HAD an open support case with L3, just closed deliberately or otherwise. They have made a half-hearted attempt to play around with it, but now the RN516 is inaccessible via remote mount or via the admin page.
The last tech I spoke to implied the RN626X is incompatible with drives built on the RN516!
HAVE a complaint case open against L3 Customer Support for lack of support.
NOW in desperation I a reaching out to you people...
What should I do!?
mdgm-ntgr
Mar 25, 2017NETGEAR Employee Retired
It should normally work, but it is prudent where possible to backup your data first.
I can see your current case has been escalated to L3.
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