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HELP post power failure
After a power failure, the checking file system stopped at 2%. I did not notice this for a day or so. The power button would do nothing. RAIDRAR shows the unit as blue and I cant get to setup. I...
I came upon this thread when searching for help after I too had an unexpected power interruption and "kernel panic" when rebooting my NV+. Nothing seemed to solve the problem (I didn't want to factory reset) and eventually as a last fling I disconnected my printer's USB connection to the NV+ and ....hey presto the NV+ booted up successfully. No I'm not reconnecting the printer; I shall find some other way to share it on the network!
Post dated addition 8 June. Well the above worked until a few days ago when the NAS failed again .....kernel panic etc etc.. So I logged a problem with Netgear tech support. I got a phone call from L2 support within a day.... tests, remote access to my desktop, more tests.... no joy so it was passed on to L3 tech support. I then had to reboot into the NV+ tech support mode and was called in due course by L3 support to say they had accessed the NV directly to discover one of the disks had failed. Remove the disk, reboot and hey presto all working fine. Don't understand why I didn't get the failure automatically advised through the NV+ log - would have saved all this trouble. I must say though that I was impressed by Tech support. Although the whole process took 2 or 3 days because of time differences, I was impressed to be called promptly and then on two subsequent occasions plus several emails. No fuss, sorted.
Post dated addition 8 June. Well the above worked until a few days ago when the NAS failed again .....kernel panic etc etc.. So I logged a problem with Netgear tech support. I got a phone call from L2 support within a day.... tests, remote access to my desktop, more tests.... no joy so it was passed on to L3 tech support. I then had to reboot into the NV+ tech support mode and was called in due course by L3 support to say they had accessed the NV directly to discover one of the disks had failed. Remove the disk, reboot and hey presto all working fine. Don't understand why I didn't get the failure automatically advised through the NV+ log - would have saved all this trouble. I must say though that I was impressed by Tech support. Although the whole process took 2 or 3 days because of time differences, I was impressed to be called promptly and then on two subsequent occasions plus several emails. No fuss, sorted.
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