Forum Discussion

Aspirant

Mar 19, 2016

How to back up RN104 to Windows HDD.

HI. After recent crash of the RN104, for which Netgear support kindly recovered the data ( thanks again) I have decided to backup my 4x4TB RN104 to external HDD. Decided to keep this external HDD c...

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SebastianC

Aspirant

Apr 19, 2016

Hi again.

Started to play with backups ( some spare time ) and face situation when regardles of destination ( Main C drive of computer on my local network ) or external USB drive connected to computer on the network Backup starts , works for few minutes and stops telling:

Backup Status: Fail: destination is read-only or files/folders could not be created. Check if these files or folders meet the destination file system limitation.

Cannot create file '/job_002/Pictures/Thumbs.db' (error: Permission denied)!
Cannot create file '/job_002/Pictures/Zd/2015-10-30 Halloween/DSC_7520.JPG' (error: Input/output error)!
Cannot create file '/job_002/Pictures/Zd/2015-10-30 Halloween/DSC_7521.JPG' (error: Input/output error)!
and so on

Do you guys have any idea what is going on?

Bear in mind that approx 4GB of backup , out of 500GB is done correctly

Sebastian

BrianL2

NETGEAR Employee Retired

Apr 20, 2016

Hi SebastianC,

Check this ReadyNAS backup article and let me know if it helps you with your backup job problem.

Kind regards,

BrianL
NETGEAR Community Team

SebastianC
Aspirant
Apr 20, 2016
Thanks,
I have read the article , my case is exactly opposite as I am backing up NAS contents to external drive on Windows. Taking this onto account I have done all stuff according to the article but with no success.
Sebastian
- StephenB
  Guru - Experienced User
  Apr 20, 2016
  Can you try dropping/dragging the NAS share to the same destination from the PC?
  
  Is the PC connected with ethernet or wifi?
  - JennC
    NETGEAR Employee Retired
    Apr 20, 2016
    Hello SebastianC,
    
    Is the external drive plugged in to the computer via USB?
    
    Maybe try copying one of the NAS shares to it first?
    
    For backup job, can you try the following?
    Set source by selecting local then browse to the NAS share that you want to back up then for destination, set it as Remote, enter IP address of the computer in the Host field, Windows Timestamp for Protocol and the drive letter of the USB disk for Share.
    
    Regards,