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Forum Discussion
dougj99
Aug 10, 2012Aspirant
How to unmount USB shares in tech support mode
Hello, I am receiving tech support for my readyNAS Pro Business Edition, and right now it is booted in tech support mode. The tech support person has not yet gotten back to me about this, and I am ...
dougj99
Aug 11, 2012Aspirant
Thank you!
Now the real question- I have unmounted both my USB backups, but they are both in EXT3 format and all my workstations are either Windows 7 or Mac OSX (Snow Leopard or Lion)
One of the last things that happened before everything went south was the nightly backup stopped with an error message. I have no idea whether only the last days' data was lost or if the entire drive was corrupted. With my ReadyNAS out and in tech support mode, I need to access to the data on my backup drives or I'm dead in the water.
I am not an IT professional, and I've never used Linux, so is there a semi-idiotproof way for me access the data or at least check to see that it is there?
I've been doing some research and it seems like most solutions are complicated and possibly risky. I don't mind spending a few bucks on software if it works.
Thanks for any advice!
Doug
Now the real question- I have unmounted both my USB backups, but they are both in EXT3 format and all my workstations are either Windows 7 or Mac OSX (Snow Leopard or Lion)
One of the last things that happened before everything went south was the nightly backup stopped with an error message. I have no idea whether only the last days' data was lost or if the entire drive was corrupted. With my ReadyNAS out and in tech support mode, I need to access to the data on my backup drives or I'm dead in the water.
I am not an IT professional, and I've never used Linux, so is there a semi-idiotproof way for me access the data or at least check to see that it is there?
I've been doing some research and it seems like most solutions are complicated and possibly risky. I don't mind spending a few bucks on software if it works.
Thanks for any advice!
Doug
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