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Forum Discussion
I can shot down fan on my NAS-102
I have a Netgear NAS, by product model: RN10200, serial No: 3ER . . . 06E, purchased in July 2014. This Netgear NAS controlled by Netgear Ready NAS RAIDar 6.4.0, and the NETGEAR Powerline Utility...
The problem with auto closing of NAS-102 is not solved yet.
I have had contact Netgear Support in Sweden without success i this matter.
The OS-reinstall has did not helped.
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NAS-102's OS is re-installed (OS reinstall).
Pressing the reset button, then Disk 2 LED lights
The password is reset and shutdown times are programmed.
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You wrote:
Please also try setting MTU to 1500 and see if there's any improvement.
What is MTU ? ?
// Lauri
Hello Lauri,
The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets must be split or "fragmented" to accommodate the device with the smallest MTU. Some ReadyNAS users were able to resolve this problem by adjusting the MTU size.
You can change it by getting to the admin page of the NAS and get to Network - Eth0 (or Eth1) settings. If it is already 1500, change it to 9000, apply then change it back to 1500.
About the support, you have not registered the SN yet, you are entitled to still receive a grace support. I strongly suggest you contact support as it may need L3 escalation. The support case autoclosed because the case you have submitted was answered but you have not replied to them. To continue on a support case you need to log in to my.netgear.com.
Regards,
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