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Amien's avatar
Amien
Aspirant
Feb 08, 2014

insane high Local Cycle Count after expansion

i have an RNDU6000. Recently i added a 6th disk to it. Western Digitaal 3TB Red. An offline expansion was need and successful in the end.
I bought the 3TB brand new and only runs now for 2 months or so.. This is the current SMART+

Raw Read Error Rate 0
Spin Up Time 5816
Start Stop Count 16
Reallocated Sector Count 0
Seek Error Rate 0
Power On Hours 1177
Spin Retry Count 0
Calibration Retry Count 0
Power Cycle Count 16
Power-Off Retract Count 8
Load Cycle Count 107006

Load Cycle Count seems insane high (Compared to the other drives). The Load Cycle Count is also getting higher during the day.
This is not normal right? What should i do? remove it and send it back to the vendor and ask for a new one? (i have a spare 3TB)

Thanks in advanced

12 Replies

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  • This is a real problem. A few years ago, I installed several WD Green drives in an Ultra 6+, with drive model numbers on the HCL. After 3 months my LCC's were at 250,000. If I was at a 250,000 in 3 months, it's not hard to figure where I'd be at a couple of years.

    I did remove the drives and run wdidle. This was not a trivial matter for me, as I to remove drives from a PC with SATA ports, install the Green Drives, boot the PC from a DOS disk with wdidle3 installed on it, and run wdidle33. Wdidle3 will only do its thing if the drives are directly connected to the PC's internal SATA ports (some folks say that an external eSATA port also sometimes works, but I haven't tried this). Further, wdidle will change the settings on all WD drives installed, you cannot select individual disks. So, to be prudent, you have to remove any WD drives you don't wish to tweak from your PC before running wdidle3.

    Most of this is a problem with WD. It is beyond me how they can sell "Red" drives, which are explicitly designed and marketed for NAS units, which have the LCC problem.

    But Netgear also has a problem. They make a point of promising that drives on the HCL are checked and validated for use in Readynas products. The opening statement of the official HCL on the readynas web site is "You trust us to protect your data so we take it upon ourselves to list only drives that have passed our stringent disk qualification test. Because of that, you will not see all available drives here — rather only the ones that are proven to show acceptable reliability in our lab."

    Netgear needs stand by this, which means they need to pay attention to the LCC issue.

    And Netgear needs to provide a built in (or official add-in) tool for both current and legacy Readynas systems that will run wdidle3 (or rather the Linux equivalent) on WD drives, so users don't have to go through the logistical hassles of removing drives, installing them in PC's, running Wdidle3, etc.

    From what I've read, other NAS vendors actually have OS's which automatically set the idle value to something appropriate for their NAS's. The user doesn't have to be concerned.

    As for me, there aren't a whole lot of drive manufacturer''s out there any more, but I'm sticking with Seagate. I won't buy a WD drive for any of my three readynas systems.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    WDC Red Drives initially had the head parking thresholds set correctly for ReadyNAS. That changed just a couple of months ago.

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