NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

lgitsmart's avatar
lgitsmart
Aspirant
May 06, 2015

"Invite new user": error 4280450001

ReadyCloud Error:
"Invite new user": error 4280450001 "failed executing sys operation on device"

Device: RN314
Firmware: 6.2.4

3 Replies

Replies have been turned off for this discussion
  • EskenderNG's avatar
    EskenderNG
    NETGEAR Employee
    Hello,
    Do you have a local user with a name identical to the name of the user that you are trying to add to ReadyCLOUD? This could cause issues. Also, do you get the same error when you try to add another user with a different name to ReadyCLOUD? You could also try removing the problematic user from the ReadyCLOUD service in general through “Settings” on the ReadyCLOUD website and then create a new user with the same email address but a different username.

    Bye,
    Eskender
  • Thanks Eskender. Yes, that is it!

    I have local RN users @mycompany.co.za which I've tried to add to ReadyCloud for cloud access. Adding a user e-mail that does not exist in the local user list works (eg: @gmail.com). However, this is not ideal as I'd like to give some RN local users access via ReadyCloud as well.

    Thank you for your reply though. It solved the error.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More