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Forum Discussion
IP address NAS not reachable by new modem ReadyNAS Ultra 2 RND2000
Dear all, I have an old readyNAS which has always been reachable on my Mac. I went over to a new provider and got a new modem. RAIDAR shows my NAS and its fixed IP-address. However, the IP-addres...
Thank you very much!
Thanks for the ping StephenB!
Hi hesc01,
Please boot the NAS to Tech Support Mode (for instructions: see KB article here).
Afterwards, please provide the debug code (you can find it using RAIDar) and also the label of the NAS showing its serial number and model (typically found at the bottom or rear of the unit) via private message.
Regards,
JeraldM
NETGEAR Community Team
Dear Gerald,
Do you have any idea how to proceed?
Thank you on forehand for your answer.
Kind regards,
Henk
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