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Forum Discussion
nels538
Nov 02, 2021Aspirant
issues with my NAS
Dear users, I am in desperate need of some advise. My Netgear RN3138 with readyNAS is i think in a bootloop. i do not know what the led patterns mean. Disk 1 = Off Disk 2 = Green / Red ...
- Nov 10, 2021
nels538 wrote:
it just keeps giving me these LED's immediately when i poweron the machine.
Even with no disks?
nels538 wrote:
Will it work if i put the drives in another RN3138?
If the RN3138 chassis has failed, then the disks might work in another RN3138 (or any other OS 6 ReadyNAS chassis with enough bays). The OS and settings are all on the disks.
I say "might" because whatever caused the failure might also have corrupted the disks.
RAID recovery software that supports BTRFS (ReclaiMe for example) might also be able to off-load data, though that you'd need to be able to connect all the disks to a Windows PC.
If you are looking for a used RN3138 you need to be careful - some of those units had defective CPUs. There's a service action here that gives you some information on what serial numbers were affected: https://kb.netgear.com/000037344/Service-Note-for-RN3130-RN3138-WC7500-and-WC7600v2
nels538
Nov 02, 2021Aspirant
The NAS is not reachable via network.it seems that it is not booting at all or is stuck on a boot loop.
Turning it off and on again does not work even with powercord detached.
please see added picture. i cant figure out what these LED's mean. If it is trying to tell me a error code or something.
StephenB
Nov 02, 2021Guru - Experienced User
Try
- removing power
- remove the disks (labeling by slot),
- and then power on the NAS.
See if RAIDar then reports a "no disks status".
If you can connect the disks to a Windows PC (either with SATA or a USB adapter/dock), you can also test them WD's digital dashboard software (or perhaps the older Lifeguard).
- nels538Nov 10, 2021Aspirant
Thank you for your answer, but i tried that and it doesn't work. The machine wont even boot far enough to post. it just keeps giving me these LED's immediately when i poweron the machine. And the reset button also does not work. i pushed the reset button for 1+ minute without the disks inserted, and it wont even flinch.
Will it work if i put the drives in another RN3138?
If not i think I am afraid that i have to accept the fact that i lost 6TB of data.
- StephenBNov 10, 2021Guru - Experienced User
nels538 wrote:
it just keeps giving me these LED's immediately when i poweron the machine.
Even with no disks?
nels538 wrote:
Will it work if i put the drives in another RN3138?
If the RN3138 chassis has failed, then the disks might work in another RN3138 (or any other OS 6 ReadyNAS chassis with enough bays). The OS and settings are all on the disks.
I say "might" because whatever caused the failure might also have corrupted the disks.
RAID recovery software that supports BTRFS (ReclaiMe for example) might also be able to off-load data, though that you'd need to be able to connect all the disks to a Windows PC.
If you are looking for a used RN3138 you need to be careful - some of those units had defective CPUs. There's a service action here that gives you some information on what serial numbers were affected: https://kb.netgear.com/000037344/Service-Note-for-RN3130-RN3138-WC7500-and-WC7600v2
- nels538Nov 10, 2021Aspirant
Ah correction, the LED's are not ON offcourse when the disks are not inserted. But the machine is behaving the same. Reset button does not do anything unfortunately.
I have to wait for the opportunity to get a second chassis.
Thank you for your replies!
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