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jonshaw77's avatar
jonshaw77
Aspirant
Jun 26, 2014

Lagging out my internet

I own a ReadyNAS 314, and have turned off all my addons for troubleshooting, but regardless, if i decide to get on my xbox one or any other platform, i cannot play games online without lagging out entirely to much. i was hoping someone had an idea for this?

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7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    I'm not into gaming, but my understanding is that you'd only connect the xbox to the NAS to play media. How does adding a NAS to your home network matter to your on-line gaming?
  • thats what im trying to figure out haha. i have to turn it off every time i want to get online and play Titanfall or something, and it drives me nuts haha.
  • Well I got Xbox one, xbox 360, Mac, Phone and a pretty damn complicated network (enterprise grade with workarounds for things I don't have enterprise stuff for, just what you want to get problems...) and the NAS doesn't do anything bad at all.
    In fact, I don't see what it can do. It can download, upload or enter in IP conflict with something else. That pretty much sums it all.
    Did you try to shut the NAS and test ? reboot your router ? Are you sure your NAS hasn't any IP conflict with something else ?
    If you are transferring files to the NAS, you can overwhelm the backplane on certain router/switch models and other devices may suffer from it.

    I believe you didn't install anything "network related" on your NAS, like let's say a DNS server, a DHCP server, a firewall/IPS in inline mode, a routing protocol... (if you don't know what I'm talking about, you probably didn't install those things, except if you are an SSH junky and type everything you find on internet).
  • Yup, no idea what your talking about, and the whole SSH thing... N.O.P.E. lol. I have the same setup though, iPhone, Macbook Pro, Roku, ReadyNAS, and a 360 that i never use anymore connected to my router. Router has been factory reset and everything. The only time i dont lag online though is if i shut down the server, no idea why :-/.

    Edit: Also running Plex, Sickbeard, Sabnzbd, and Transmission on my NAS, but i have turned them all off to see if that was possibly it
  • Transmission is definitely able to make you lag (too much download or upload). For the other, unless you find a way to saturate your switch/router backplane (by saturating most of its ports at the same time) with a combination of those, you should be ok because they do not use that much internet.

    Just to be perfectly clear as for your setup.
    You have a single router with :
    on ethernet : NAS + ROKU + xbox 360 + xbox one
    on wifi : Iphone + Mackook pro

    Looks like a simplified version of my network (I have everything separated, wifi = time capsule, modem = ISP router, router = Cisco 1812, switch = Netgear GS108T, but all that is basically a wifi router...), roku is replaced by apple TV and I have a server, a TV, an amplifier and a wifi printer added.

    A functioning network is a combination of :
    wires (I include wifi in that)
    DNS (address translation from/to IP/name)
    IP addresses (DHCP gives them automatically)
    filtering (firewalls, proxy...)
    switching / routing (selecting the best path to reach destination)

    Pretty much anything of that can slow down your network.
    => if wires don't have enough available bandwidth available, you end up with a waiting line
    => if DNS are slow, you take time to reach a website (unless you know its IP address)
    => if you have IP address conflicts you can have two machines fighting for an address, resulting in connection loss
    => if your filter is slow you get waiting line, like for wires
    => if your switching/routing is badly done you end up doing more distance than you need to, adding travel time for network paquets. You can also end up with network saturation on complicated networks (switches connected several times to each other, directly or through other switches)

    That's simplified but you get the idea I guess.

    That's pretty much what I can say to you, but I have no idea why your NAS is doing that.
    Did you try to just unplug the network cable instead of shutting down (should show the same result but on a matter of seconds and not in minutes) ?
    Did you test your bandwidth while having the problem, and without having it to compare ?
    Did you try to reset the NAS to automatic IP mode (or just to change its IP) ?
    Did you try the factory reset (beware you would lose everything, including data, on the NAS) ?
    Does it also affect the Wifi ? or just wired devices ?
    Have you contacted Netgear ?
  • xeltros wrote:

    Just to be perfectly clear as for your setup.
    You have a single router with :
    on ethernet : NAS + ROKU + xbox 360 + xbox one
    on wifi : Iphone + Mackook pro


    Only difference is Roku is running on Wifi, Roku 2 XD didnt offer a wired connection.
    Edit: Forgot i also have my 47" LG 3D Smart TV running on ethernet connection as well. I unplugged the 360 and plugged in the TV since my 360 just sits there and collects dust now.


    xeltros wrote:

    Did you try to just unplug the network cable instead of shutting down (should show the same result but on a matter of seconds and not in minutes) ?
    Did you test your bandwidth while having the problem, and without having it to compare ?
    Did you try to reset the NAS to automatic IP mode (or just to change its IP) ?
    Did you try the factory reset (beware you would lose everything, including data, on the NAS) ?
    Does it also affect the Wifi ? or just wired devices ?
    Have you contacted Netgear ?


    I have not unplugged the NAS ethernet yet, the second i select power down, the lag spikes automatically stop.
    I have tried testing the bandwidth, and it shows the exact same speed while streaming movies from my NAS, or while gaming.
    I just put it in Automatic IP mode, so ill test it here shortly.
    I have not factory reset the NAS lol, that will literally be my very last step, i have loads of data on there that would need to be backed up first.
    Doesnt seem to affect wifi at all, only when i game on the xbox one
    I contacted netgear when this first started, but the "support" for the NAS was expired. I bought the server while i was on deployment, but actually didnt get to use it until 7 months later when i actually got home from being deployed.


    xeltros wrote:

    Transmission is definitely able to make you lag (too much download or upload). For the other, unless you find a way to saturate your switch/router backplane (by saturating most of its ports at the same time) with a combination of those, you should be ok because they do not use that much internet.


    Transmission is never running for now, just because i only use it with Couchpotato2 (Different thread as you have seen which im having problems with)
  • If wifi is unaffected, then it could mean two things :
    => It's an hardware problem on your wired section of the network
    => It's a problem with the device you notice lag on (xbox).
    Indeed by design wifi is not isolated form the normal network (unless you decide so, and you can't usually if you have an all in one router). If they have the same IP addresses range, then they should be affected if something is messing your network that is non-physical. Just to make sure, you xbox/NAS has an address in 192.168.0.x or 192.168.1.x, or 172.16.y.x or 10.z.y.x ? and things in wifi have the same range too ?

    If you get the xbox on wifi, is the problem still there ?
    If you have a spare switch / router (don't buy one just for that, I'm sure you will find a friend that will lend you something for an hour or two), just hook it up behind your router (may have to get your router in bridge mode if you hook another router) and see if it's happening or not.
    If it's still happening with those two tests, you can rule out hardware problem (not entirely but at 95%, to rule out the 5% remaining you would have to replace totally your router with a model that doesn't share anything with your actual one (another manufacturer, other internal components...).

    Not sure how to rule out the possibility of a problem coming from xbox (or xbox live), unlikely since with similar network I have no problem but still possible (not in the same region of the world...).

    What router have you got ? In general, when network problems occur (not including temporary failures from ISP) it's the network peripherals that are guilty... or an incompetent admin...
    And I also forgot to say that any computer like system dislike to have to things with the same name on the network, I don't think you named your NAS and your xbox identically, but that's a possibility.

    Is your NAS providing access to someone outside your network ? (ready cloud, website hosting ?...)

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