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Forum Discussion
nickjames
Jan 16, 2017Luminary
Latest AntiVirus signature update corrupt?
Good afternoon, I have a customer that has a 516 and this morning, I started getting tons of emails (over 400+) in just a few short hours regarding virus's being found on the NAS. Ironically this...
THEITGUY69
Jan 17, 2017Tutor
Had the same thing happen to my yesterday, middle of the morning... several 400+ emails with the JS/Injector.A virus & my artists had issue opening illustrator files ...
i am on the phone with someone trying to wrap my head around this mess ... im pissed cause i spent several hours yesterday combining through computers looking for a virus that apparently does NOT exist.
Upgraded to 6.6.1 & the emails stopped
- nickjamesJan 17, 2017Luminary
Thanks for taking the time to reply , THEITGUY69.
I upgraded to 6.6.1 last night and enabled Antivirus again -- we'll see what today holds when my advisors get in and start cranking out the artwork.
I'm concerned that no one from Netgear has spoken up about this as it seems to be a pretty big impact on both of us. I know they changed how virus scanning was done but nothing was said about the behavior that was experienced yesterday.
Regards,
Nick
- THEITGUY69Jan 18, 2017Tutor
i spoke with Netgear on the phone yesterday & from what the lady told me, once you update to the latest firmware, the antivirus doesnt even work!! they've deactivated IT & from what i was told it was going to be re-released in an app ?? i made her repeat it 3 times but it made no sense... i told her to leave my case open... Wish someone from Netgear would chime in!
- StephenBJan 18, 2017Guru - Experienced User
I received an email from Netgear on this on 12/30/16:
netgear wrote:
This message is to notify you that NETGEAR is updating the anti-virus software in ReadyNAS storage systems. The new anti-virus software is integrated in ReadyNAS OS 6.6.1 and will be released on January 3, 2017.
Your system might experience a short disruption of virus database updates, from January 1, 2017, to January 3, 2017. Your log file will indicate a failure in updating the virus database during that time.
If you have questions, contact readynassupport@netgear.com.
Best regards,
The NETGEAR TeamIt sounds like they've replaced the AV package - AV still appears as a setting in system->settings on my 6.6.1 systems. But the old AV-plus app no longer works (and is not on my available app list).
AV is turned off on my systems, as I don't see the point of running it on both the NAS and the PCs.
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