NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bboytorun
Mar 17, 2018Aspirant
Lost most of my data and I don't why or how to recover
Hello, Been using the device for 4 years or so. This week, most of my data is gone. The folder and disk structure is there, but most of the content is not there. How can I solve this issue? A...
bboytorun
Mar 17, 2018Aspirant
Just done as instructed.
mdgm-ntgr
Mar 19, 2018NETGEAR Employee Retired
Do you have a backup?
I don't see why the data is missing from a quick look at the logs, but then deleting data within a share wouldn't be logged anyway. I can see that your data volume is nearly empty when it was over 70% full not that long ago.
I can see that you are using multiple disks that have huge ATA error counts and a variety of different disk models.
The ST3000DM001 disk is known to have very high failure rates.
Your WD 2TB RED has a huge ATA error count.
It looks like you've been in contact with support before with this system.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!