NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

redpola's avatar
redpola
Aspirant
Jul 26, 2012

Mountain Lion >>> No backups

So, I upgraded to ML, and now my TM icon has the exclamation mark on it. If I try to manually start the backup I'm told the disk isn't available. If I try to select the backup disk in TM prefs I cannot login using username ReadyNAS any more. Nothing has changed except my OS. Running the newest firmware on my Ultra 6 NAS (4.2.21).

Help! This will stop four busy machines from backing up.

Thanks,

Neil.

20 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    When the Time Machine service is enabled the NAS should be automatically configured to advertise AFP over Bonjour. However if it isn't this would explain the problem.
  • mdgm wrote:
    When the Time Machine service is enabled the NAS should be automatically configured to advertise AFP over Bonjour. However if it isn't this would explain the problem.


    Given that I changed nothing, I'd say the defect is Netgear's or Apple's. i.e. not my mistake.
  • redpola wrote:
    mdgm wrote:
    When Time Machine is enabled the NAS should be automatically configured to advertise AFP over Bonjour. However if it isn't this would explain the problem.


    Given that I changed nothing, I'd say the defect is Netgear's or Apple's. i.e. not my mistake.


    I agree on that.
  • Time Machine worked for me after update to Mountan Lion without changing anything on the ReadyNAS. I use a NVX Business Edition with 4.2.21.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    If you are still having issues with Time Machine on Mountain Lion I suggest you open support cases at my.netgear.com
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    If you are still having issues with Time Machine on Mountain Lion I suggest you open support cases at my.netgear.com
  • redpola wrote:
    I think Settings, Standard Services, checking "Advertise AFP service over Bonjour", clicking "Apply", then unchecking "Advertise AFP service over Bonjour" and clicking "Apply" may have fixed the issue. I'd love to hear if this works for anybody else.


    The select/apply/deselect/apply of Bonjour is exactly what did the trick for me and my NV+ and my newly created ML boot disk. Thanks very much!
  • I found myself in the same boat with my NV+, and at some point, I know not when, AFP service advertising over Bonjour was disabled, presumably not by me. I wonder if it's a problem with a firmware update? In any case, the Time Machine service was on and AFP service advertisement was off, and that shouldn't be able to occur. (i.e., you should have the Time Machine service turn itself off if AFP service is turned off, etc.)
  • I have bonjour checked and still my Time Machine and AFP looses connection to NAS after Mac goes to sleep and wakes up. Apple has clearly changed something to Mountain Lion that is not fully compatible to Ready Nas Duo v1. Hope to get asap new firmware to solve these problems.
  • Check out this LINK: viewtopic.php?f=71&t=65411&p=387532#p387532

    But here is the main point

    If anyone gets issues with Time Machine and mountain line connecting.
    I have tested with the following Hardware READNYAS ULTRA on 4.2.22 with Mountain Lion OSX 10.8.2 I was able to get Time Machine to connect to the Share (for 3 hours I didnt see the READYNAS on Timemachine on the Mac, everything was set right on the MAC and on the NAS). The Problem was that we had a Router in between a Layer 3 device blocking Bonjour Communication with the MAC PC. The trick was to connect directly into the PC or get a switch in between. The solution to all of you having issues not seeing the NAS is to:
    (a) have bonjour Enabled and AFP was on - I forgot to check if we needed to have a connected session via AFP from the PC - but most likely not, it just needs bonjour
    (b) dont have any layer 3 devices in between (routers, wifi from routers - isntead get an access point connected to a switch)
    (c) plug directly into a switch or the pc with the readynas and it works
    Bonjour is a layer 2 type of broadcast so it cant get past router and wifi from routers, or thru computers - anything layer 3 is bad for it.


    What did not work:

    INTERNET
    |
    Router--PC1
    |
    Readnyas

    What worked - half of a solution:

    $ and ~ meaning a wired or wifi connection (where wifi is on the router)

    Internet
    |
    Router~~~~PC2(cant talk to the readynas via timemachine but with proper routes on the router and pcs you can get other things to work - thus not a good implimentation)
    $
    PC1(can talk to the readynas)
    |
    Readynas (now Readynas can only talk with PC1, if you had other pcs on the network connected to the router it wouldnt work because there would be at least 1 layer 3 device in between)

    The above is only good if you need 1 computer to access the READYNAS (and no external access to the NAS via port forwards etc.). Timemachine will work great because there is 0 layer 3 devices in between.
    If PC2 wanted to talk to the READYNAS time machine it wouldnt work because there is 2 layer 3 devices in between - the router and PC1


    THE BEST IMPLENTATION HANDS DOWN:
    need a router - the same one does fine, need a Switch, and for wireless need an Access Point (the wifi on the router is a layer 3 type of communication, we need to make it layer 2, access points are layer 2 wireless)

    Remember Wifi on routers 99% of the time are layer 3 type of Wifi, and Accesspoint wireless is layer 2. The PC and routers are layer 3. Switches are Layer2. When I say READYNAS(layer3) to SWITCH(layer2) to PC(layer3) that is only a layer 2 device in between (the readynas is a layer 3 device and the PC is a layer 3 device, but they are not in between the communication stream so it doesnt hurt). Another good communication Stream READYNAS(layer3) to SWITCH(layer2) to ACCESS POINT(layer2) to PC(layer3) = this type of communication will work because there are only layer 2 devices in between :-) The layer 3 devices on the end points dont count. Remember its whats in between that matters.

    Again to Recap:


    bad: READYNAS-ROUTER-PC
    bad: READYNAS-ROUTER-WIFI-PC
    bad: READYNAS-ROUTER-SWITCH-PC
    bad: READYNAS-ROUTER-ACCESSPOINT-PC

    good: READYNAS - SWITCH - PC
    good: READYNAS - SWITCH - ACCESS POINT - PC
    good: READYNAS - PC

    So with that here is the Best Solution:

    INTERNET
    |
    ROUTER
    |
    SWITCH----Access point
    |
    |
    READYNAS

    PC1 and PC2 can connect wired to the Switch or wirelessly to the Access Point and everything will work, time machine will be found becuase bonjour will be discovered.

    I hope this helps all of you having issues with NAS to Timemachine Device Not found issues.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More