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michaeldowns's avatar
Oct 10, 2016

NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 error

Hello,

ReadyNAS 31200 Firmware is 6.6.0.

The system crashed recently.

Specifically, it did not display any LED blink code but was unreachable on the LAN.

I rebooted but it would not come online until i powered down/up completely.

I checked diagnostic logs and found this error:

segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 error 4 in libnsl.so.0[7fa030dd9000 1a000]

 

Does anyone have some clue what this means and how to correct it?

To ensure data integrity what must be done?

 

Thanks,

mdd

10 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you send in your logs (see the Sending Logs link in my sig)? Please note in your email roughly when the system crashed if you can recall that.

    • michaeldowns's avatar
      michaeldowns
      Tutor

      Is it possible to identify the error from the log item i sent?

      If not what do i need to look for myself in the logs?

      I would like to be able to work through the issue so i can learn.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Well you could start by looking at what systemd-journal.log show for just before the system was rebooted.

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