NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear ReadyNAS Duo v1 salvage operation
Short version: I have a 3TB disk with all my data, that only my old ReadyNAS can access. Right now I can't access it through the ReadyNAS either, cause unknown. I want to keep the data, and avoid a format if possible. I need help either fixing the ReadyNAS device so it will read the disc correctly OR access the disc with my data some other way that through the ReadyNAS.
Long version: I've recently gotten a new NAS device, upgrading my ~3 year old ReadyNAS Duo to another 2bay NAS. My harddrives are 2x Seagate 3TB NAS drives, none of which has ever been in any raid config. I'm using a HP Probook laptop running Win8 with all relevant software updated. At the moment I don't have access to a desktop rig to try to collect the data that way.
Disk 1 has only been installed in the ReadyNAS and contains all my backup data.
Disk 2 has only been installed in the new NAS and contains no data.
I suspect that the ReadyNAS is somehow failing, while the hard drives are most likely OK.
My problem is that my ReadyNAS does'nt work properly, and it's seemingly the only device I have able to access the data on Disk 1 (atleast when the ReadyNAS is functioning properly). This is likely because of the ReadyNAS formatting the drive upon installation, which implements a partition system my other devices won't recognize. Not even my WD external harddrive "shell", which originally had a 1TB drive in it, will allow me to access it. The disc manager tool in windows detects the disc, which holds about 3-4 partitions but with no (recognized) file system.
With Disk 1 inserted in the ReadyNAS and turned on, I can locate it using both RAIDar and windows explorer. (I find it odd though, that win explorer lists the NAS twice in explorer - one using the NAS IP address and one using the Netgear-style Host name.) I can however only access the root folder of the drive, containing the default Netgear folder Media and Backup. When trying to enter any of the folders in the root directory, I get the standard windows timing out "cannot access 10.10.0.999/media" file/destination error message. This happens when the drive is installed in either one of bay 1 or bay 2.
The problem started a while back, when I suddenly was unable to turn the ReadyNAS off the normal way - I ended up having to pull the power cord to kill it. Since then I've been unable to access the data on the disc.
Any guidance is appreciated.
Long version: I've recently gotten a new NAS device, upgrading my ~3 year old ReadyNAS Duo to another 2bay NAS. My harddrives are 2x Seagate 3TB NAS drives, none of which has ever been in any raid config. I'm using a HP Probook laptop running Win8 with all relevant software updated. At the moment I don't have access to a desktop rig to try to collect the data that way.
Disk 1 has only been installed in the ReadyNAS and contains all my backup data.
Disk 2 has only been installed in the new NAS and contains no data.
I suspect that the ReadyNAS is somehow failing, while the hard drives are most likely OK.
My problem is that my ReadyNAS does'nt work properly, and it's seemingly the only device I have able to access the data on Disk 1 (atleast when the ReadyNAS is functioning properly). This is likely because of the ReadyNAS formatting the drive upon installation, which implements a partition system my other devices won't recognize. Not even my WD external harddrive "shell", which originally had a 1TB drive in it, will allow me to access it. The disc manager tool in windows detects the disc, which holds about 3-4 partitions but with no (recognized) file system.
With Disk 1 inserted in the ReadyNAS and turned on, I can locate it using both RAIDar and windows explorer. (I find it odd though, that win explorer lists the NAS twice in explorer - one using the NAS IP address and one using the Netgear-style Host name.) I can however only access the root folder of the drive, containing the default Netgear folder Media and Backup. When trying to enter any of the folders in the root directory, I get the standard windows timing out "cannot access 10.10.0.999/media" file/destination error message. This happens when the drive is installed in either one of bay 1 or bay 2.
The problem started a while back, when I suddenly was unable to turn the ReadyNAS off the normal way - I ended up having to pull the power cord to kill it. Since then I've been unable to access the data on the disc.
Any guidance is appreciated.
18 Replies
Replies have been turned off for this discussion
- Ok.
-we know this is a v1 for sure
-we know it had a 3 TB inserted, even though this NAS doesn't support 3 TB drives. The volume size would have been < 1 TB.
Linux Reader on drive 1 might work. But it is possible that that the 3 TB confusion might result in linux reader misbehaving. - As far as i can remember, the 3TB drive was working fine and at normal capacity even though it's in a v1. I might be wrong, I never expected this to happen so didnt take note.
LinuxReader can find the drive, with its 3 partitions. They seem to be empty... Not sure what this means.
- We use EXT3 and the partitions should be much bigger.
mdgm wrote: We use EXT3 and the partitions should be much bigger.
I'm sorry, what does that mean? The partitions should be bigger yes, 1 is on 1TB, 1 on 360MB and 1 on 450mb.
I'm having a hard time figuring out why the NAS worked flawlessly with this too larget disc for a while, and now it doesnt- Was the disk used somewhere else before being used in the NAS?
The data recovery software might be seeing partitions from when the disk was used somewhere else previously. - I was thinking that also. I know that the duo would only see a small fraction of the 3 TB drive, but I don't know exactly what part it sees/formats. If the disk is used, there certainly would be residue in places the duo didn't know about.
if you had an old PC that also didn't have bios support for 3 TB drives, then perhaps linux reader would work on that machine??? - Bump
- I dont have any more ideas, unless you can find another duo v1 and try the disk in their.
Perhaps you can mount the disk in a minus pc or if you install a Linux OS on your PC?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
