New Readynas models (rn312,rn314,rn516)

The new devices NetGear announced today include some really nice hardware additions (such as eSATA, a new hard-drive tray adding support for 2.5" drives) and come with a great new OS with lots of nice new features. They are well worth a look. My RN312 beta unit is a new favourite in my collection of ReadyNAS units.

Just because the old devices won't be getting the new OS they're not going to suddenly stop working. They're still great NAS units and NetGear will of course continue to honour the warranty on them and provide support if you run into issues on a unit under warranty (remember phone support is free for the first 90 days, after that use Online Support).

If we don't get the OS upgrade, it will really be bye bye ReadyNAS, there are things that can't be defended, and spitting on their loyal consumer's face is one of these...

tiranor wrote:
If we don't get the OS upgrade, it will really be bye bye ReadyNAS, there are things that can't be defended, and spitting on their loyal consumer's face is one of these...

I guess my take is different. I don't purchase anything based on futures (whether announced or just anticipated) - I bought my ReadyNAS for the features they had at the time. I plan to use them for several more years, and honestly don't think that Netgear has any obligation to back-port the new products' OS to the old platforms. I get why people would be upset over features that don't work properly (like Photos II), but I think that is different from than feeling entitled to an OS upgrade.

But why no offer new OS for fee? $50? $100?

StephenB wrote:

tiranor wrote: If we don't get the OS upgrade, it will really be bye bye ReadyNAS, there are things that can't be defended, and spitting on their loyal consumer's face is one of these... I guess my take is different. I don't purchase anything based on futures (whether announced or just anticipated) - I bought my ReadyNAS for the features they had at the time. I plan to use them for several more years, and honestly don't think that Netgear has any obligation to back-port the new products' OS to the old platforms. I get why people would be upset over features that don't work properly (like Photos II), but I think that is different from than feeling entitled to an OS upgrade.

I understand, but the thing is, that they just told us not to expect any care for our NAS, with all the missing features, bugs and decrepit Debian version installed...

I bought my nas for the features and for the community behind (with add-ons, support, etc.). I only have an ultra4, but i'm feeling for those that bought a Pro6 last month, and have 5 years of warranty without any software developpement behind...

I get why people would be upset over features that don't work properly (like Photos II), but I think that is different from than feeling entitled to an OS upgrade.

The last time I checked the following issues were posted on the board and have not been resolved:
iTunes server functionality questionable
ReadyDLNA functionality questionable
Photos II functionality questionable
ARM add-ons never materialized or made available as suggested by marketing materials
NVX filesystem corruption during filesystem expansion - multiple cases opened, no resolution or acknowledgement by Netgear
NV+ V2 filesystem performance issue with EXT3/EXT4 causing crash, documented on forum (with fix), no movement from Netgear
USB3 performance issues

I agree with your statement although I would justify concern over not receiving an OS update based on the hope the issues were going unresolved because the new OS would soon be available fixing many of the issues. Now we not only have our less than functional units but also have no assurances we will ever see them resolved. I too bought my RN based on the features on the box. Some are simply unavailable (Orb transcoding), some were fully functional and now aren't (iTunes server, though forked daapd might fix it) and some have never been quite right (ReadyDLNA).

I think we all agree there are bugs that need fixing, and that there have been some unwelcome stability issues in the last couple of releases.

I suspect an OS update would be a huge project, it is not just a UI rewrite (which would be massive enough).

I wonder if we could have access to a "Beta" unsupported OS6.X release (If we format, since it is a new FS and Linux release)

My Pro6 already runs (unsupported) 8GB of DDR2, so processor and ram should be sufficient. Uptime of 178 days.

Looks like readycloud.netgear.com is also showing another model, which hasn't been announced yet.
Comparing the cartoon drawing with the rest, it looks like a 2x2.5" with SD card slot.

ReadyNAS Folio:
http://readycloud.netgear.com/client/im ... backup.png


USPTO also has this trademark on file: http://www.trademarkia.com/folio-85796299.html

At least netgear is being honest this time in saying no support for old products. Up front and honest for a change.

They said they were going to update the firmware on the ultra/pro line to 5.0 with the nicer interface when the nv/duo v2 were announced in late 2011. We all know that hasn't happened. Netgear has given up on real support for their products. I recently had a switch which had a lifetime warrantee they refused to honor. I don't recommend them anymore while they used to be my top choice.